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Project Storage

Department Project storage

Network cable switchover and disk upgrades for IRIS file servers on June 4th at 3pm

June 4, 2013 by IRIS Staff

On 3:00pm, Tuesday, June 4th, 2013, the network cables for cluster.eecs and inst-fs.eecs will be replaced in an effort to create more easily managed infrastructure. In addition, disk upgrades will take place on all department filers to increase available space. Minimal interruption of service is anticipated. NFS and CIFS mounts should reconnect automatically, although some windows mounts may need to be re-mounted. Maintenance may extend as long as 5pm, though system interruption should be a very short part of this window.

Resolved as of 2013-06-04 17:34:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

March 28, 2013 by IRIS Staff

There have been multiple reports of unusual behavior on the project storage system that include periodic/intermittent fluctuations in volume size. We have contacted the vendor to investigate. Please report any symptoms you may be experiencing to help@eecs
[Read more…] about Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

Filed Under: Resolved Incidents Services: Project Storage

Department filer upgrade on 3/28 at 3pm

March 28, 2013 by IRIS Staff

At 3pm on Thursday, March 28, the department filers home, project, cluster, and inst-fs will be upgraded to a newer version of Ontap, the on-board system software. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about Department filer upgrade on 3/28 at 3pm

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

project.eecs short disruption in service at 6:30pm today.

March 11, 2013 by IRIS Staff

project.eecs will have a short disruption of service at 6:30 pm today. This maintenance should last no longer than 15 minutes, and home.eecs should takeover for project during the downtime. Most home directory accesses should recover gracefully from the disruption. Windows mounts may require a re-connection.

Apologies for the short notice. Normally at least 24 hours would be provided before the maintenance window, but this work is required to prevent a more serious problem.
[Read more…] about project.eecs short disruption in service at 6:30pm today.

Filed Under: Resolved Incidents Services: Project Storage

Onsite Maintenance of cluster.eecs

January 25, 2013 by IRIS Staff

A Netapp engineer will be onsite performing maintenance of cluster.eecs on Jan. 25th at 1:00pm. The inst-fs and cluster filers are expected to failover to vault1 during the maintenance, and no loss of service is anticipated.

Resolved as of 2013-01-25 16:47:00

Filed Under: Resolved Incidents Services: Project Storage

www.eecs, project.eecs performance issues

June 17, 2012 by Rob McNicholas

The department webserver (www.eecs, www.cs and related virtual hosts) has been performing poorly since around 10:30am on Sunday, June 17. The problem appears to be slow fileservice from project.eecs. Staff are investigating.
[Read more…] about www.eecs, project.eecs performance issues

Filed Under: Resolved Incidents Services: Department Webservice, Project Storage

System upgrade for home and project storage

February 16, 2012 by IRIS Staff

The filer heads for home and project storage will be updated on Feb 16 at 6am. Service interruption is not anticipated, but any interruption is projected to be less than five minutes.

Resolved as of 2012-02-16 07:01:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Updates to backend for cluster storage

February 15, 2012 by IRIS Staff

The filer head serving cluster storage will be updated tomorrow morning, February 15th, at 6 a.m. Service interruption is not anticipated, but any interruption is projected to be less than five minutes.

Resolved as of 2012-02-15 06:55:00

Filed Under: Resolved Incidents Services: Project Storage

Performance problems with project storage

November 18, 2011 by Rob McNicholas

We have had various reports of slow access times and “out of space” errors when trying to read or write files on project storage. Staff are currently investigating the problem.

If you are experiencing problems, please send the following details to help@eecs:

– name / IP address of client having problems
– description of problem or error message
– type of access -NFS or CIFS?
– name of share you are trying to access

Updates will be posted to this article when we know more.
[Read more…] about Performance problems with project storage

Filed Under: Resolved Incidents Services: Project Storage

Sutardja Dai Hall power shutdowns

July 21, 2011 by IRIS Staff

Sutardja Dai Hall will have two power shutdowns that impact some storage services. cluster.eecs and inst-fs.eecs will experience a short downtime at the start of each outage, however they will NOT be down for the whole duration of the outage.

The scheduled times for the power outage are as follows:

Thursday July 21st – Power off at 8:00pm and restored at 6am Friday July 22nd

Tuesday July 26th – Power off at 4am and restored at 8am July 26th

Update: the second power shutdown for the 26th was canceled.

Resolved as of 2011-07-26 11:54:00

Filed Under: Resolved Incidents Services: Project Storage

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