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IRIS Website

IRIS Website

IRIS Website, ACG Applications down for maintenance, July 22

July 22, 2010 by Rob McNicholas

The IRIS website (iris.eecs) and the ACG Application Server (buffy.eecs) will be unavailable 3am-8am on Thursday, July 22 due to maintenance on the backend database server.

These websites use the IST Oracle Database service, which will be down for a major Oracle version upgrade.

Resolved as of 2010-07-22 06:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

IRIS Website, ACG Applications down for maintenance, June 23

June 23, 2010 by Rob McNicholas

The IRIS website (iris.eecs) and the ACG Application Server (buffy.eecs) will be unavailable 6am-8am on Wednesday, June 23rd due to maintenance on the backend database server.

These websites use the IST Oracle Database service, which will be down for operating system upgrades during this time.

This work has been rescheduled from the original scheduled date of June 16th.



Resolved as of 2010-06-23 07:40:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

IRIS website, ACG applications offline March 3, 6:30-7:30am

March 3, 2010 by Rob McNicholas

IST will be restarting our Oracle database server between 6:30 and 7am on Wednesday, March 3. The IRIS website and ACG’s applications will be unavailable during this time.

IST reports that this restart is “to increase large-page memory, allowing us to start up new customer databases”.

Resolved as of 2010-03-03 06:46:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

IRIS website, ACG applications offline Feb 2, 6:30-7:30am

February 2, 2010 by Rob McNicholas

IST will be applying the quarterly patches for Oracle on Feb 2 beginning at 6:30am. Oracle will be unavailable from approximately 6:30am-7:30am. The IRIS website and ACG Applications will be unavailable during this time.

Resolved as of 2010-02-02 07:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

December 28th Shutdown

December 28, 2009 by IRIS Staff

IMAP/mail, home/project, Windows services (AD/WINS/printing), LDAP/NIS/DNS, DHCP and most other IDSG and IMG services will be affected. We will try to keep some basic network services running (DHCP, DNS/NIS), possibly in a reduced capacity.

While EECS-Secure, EECS-Guest and EECS-Open wireless LANS will be out of service during this time, the EECS and AirBears wireless LANS will remain operational during the outage.

The reason for this extended downtime is multi fold. The first is to repair the UPS that failed a couple of weeks back. The repaired unit will be placed back on line and extensive testing must be done to ensure it’s operation before we can depend on the UPS again. The second is to move data around which will allow us to remove from service a piece of software used to manage storage. This software is no longer under development and we need to remove our dependency on it. Lastly, some routine maintenance will be done which can only be done when systems are down. These are the kind of things that can only be done between semesters and we ask for you understanding during this disruption in service.

While the stated outage is from 10:00AM to 9:00PM, it may not take that long. This is a worst case scenario. If possible, services will be brought up sooner than 9:00 PM.
[Read more…] about December 28th Shutdown

Filed Under: Resolved Incidents Services: Active Directory, Department Webservice, DHCP, DNS, FTP Server, Home Directory Storage, IMAP Server, IRIS Website, Jabber, LDAP, Mailing Lists, NIS, Print Server, Project Storage, WINS

Yearly SSL Renewal for Department Servers

December 14, 2009 by Rob McNicholas

New SSL certificates will be installed at 10pm tonight (Monday) on www.eecs, lists.eecs, jabber.eecs and iris.eecs.

Each of these services will be restarted between 10pm and 10:15pm tonight, Monday, December 14th, 2009. Brief outages may be noticeable, but no server should be unavailable for more than a minute or two.

Please note that as recommended by our Certificate Authority we are moving to 2048 bit keys. Please report any compatibility issues to IRIS and your software vendor.
[Read more…] about Yearly SSL Renewal for Department Servers

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Mailing Lists

Widespread service disruption due to UPS failure

November 21, 2009 by IRIS Staff

Last evening about 21:26 there was a power failure in the main EECS server room in Soda Hall. The UPS held up some systems until about 22:00 at which time staff shut the room down completely. Many EECS services were disrupted as a result. The problem was found to be in the UPS which fried the high voltage output terminal block. The terminal block was bypassed and the UPS has been removed from service until further notice. Most EECS computing services have been restored as of 03:15 this morning with the exception of the IRIS web server, which was restored around 10:15am Sunday.

Thanks to the staff who came in early Sunday morning to deal with this issue.

Resolved as of 2009-11-22 03:15:00

Filed Under: Resolved Incidents Services: Active Directory, Department Webservice, DNS, Home Directory Storage, IRIS Website, LDAP, Mailing Lists, Project Storage, SMTP Server, Unix Login Server

Webmail login problem

September 10, 2009 by Lars Rohrbach

We’ve received and confirmed some reports of login problems to webmail.eecs, the web interface to the department IMAP mail server. The problem may be intermittent. Staff are investigating.
[Read more…] about Webmail login problem

Filed Under: Resolved Incidents Services: IRIS Website

IRIS Website Downtime, Sep 21, 7:15pm

September 3, 2009 by Rob McNicholas

[IST has announced](http://ucbsystems.org) downtime for their production Oracle database server in order to increase its memory. They are scheduling 30 minutes of downtime beginning at 7:15pm on Monday, September 21st.

During this time, the IRIS website will be down, as the front page is generated from a database hosted by IST. The Network and Roster applications will also be unavailable during this time.

Resolved as of 2009-09-21 20:00:00

Filed Under: Resolved Incidents Services: IRIS Website

EECS Web Servers Maintenance, Aug 11, 9pm

August 11, 2009 by Rob McNicholas

New versions of Apache and mod_ssl will be installed tonight, August 11, 2009, on the following servers:

* www.eecs.berkeley.edu
* www.cs.berkeley.edu
* lists.eecs.berkeley.edu
* iris.eecs.berkeley.edu


This will require a quick restart of each web server. Brief outages (less than 5 minutes) will be seen between 9:00pm and 9:30pm.

Resolved as of 2009-08-11 22:00:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Mailing Lists

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