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Home Directory Storage

Home Directory Storage

EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

December 22, 2016 by Derek Calderon

We will have a full system shutdown on Thursday, December 22nd at 7:30 AM to perform necessary fire and emergency power testing in our server rooms. The entire EECS network and all hosted resources will be offline during this maintenance.

This will affect networking in the following locations:

Wired and wireless networks offline:
* Soda Hall
* Cory Hall
* Sutardja Dai Hall
* Jacobs Hall
* BWRC

Wireless networks offline, wired remains online:
* Blum Hall
* Calvin Lab

Hosted resources such as the EECS website, file servers, etc. will be offline and globally inaccessible.

The facilities maintenance window is scheduled from 7:30 AM to 1 PM, but we anticipate the network and critical services should be back by 11AM if all goes well.

The intent is to perform these tests annually going forward; however we will learn from this year’s procedure and aim to keep more critical services online in the future.

If you have any questions about this maintenance, please contact help@eecs.berkeley.edu.
[Read more…] about EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

Filed Under: Resolved Incidents Services: Active Directory, DHCP, DNS, FTP Server, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage, Repo Service, Unix Login Server, Wiki Hosting, winterm.eecs, Wired Networking, Wireless Networking

Fileserver maintenance, Nov 24 10am

November 24, 2016 by Pathma Venasithamby

On the morning of Thursday, November 24 (Thanksgiving Day), we will be performing some disruptive maintenance on the department fileserver:
* Recable to new network datacenter switches.
* Upgrade cluster switches firmware.
* Upgrade NetApp OS.

Department fileservice will be unavailable during the maintenance window, approximately 10am until 1pm. Many services that rely on access to department fileservice (home directories, webservice, repo service, etc), will either be offline or will fail to work during this window. All NFS and CIFS mounts will be affected.

We expect most, if not all, clients to recover automatically once the fileservers are back online. This news item will be updated to indicate when the maintenance is completed.

Systems still experiencing mount issues after the maintenance window, would need to remount or reboot.

[Read more…] about Fileserver maintenance, Nov 24 10am

Filed Under: Resolved Incidents Services: Home Directory Storage, IRIS Website, Project Storage, Repo Service, Unix Login Server

Storage maintenance upgrades 22aug16

August 26, 2016 by Pathma Venasithamby

Moving network cables to new network fabric, and maintenance upgrades of firmware. Expected outage of an hour.

Postponed to Thanksgiving timeframe 2016
[Read more…] about Storage maintenance upgrades 22aug16

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Scheduled Storage Outage, Fri. 3/11/16 10PM

March 11, 2016 by Derek Calderon

This Friday at 10PM we will be doing a software upgrade on the switch which provides connectivity for the EECS storage infrastructure. This upgrade is to address an issue with in-band management of the switch.

All storage services (home directories, project storage, etc.) will be briefly unavailable during the upgrade. Past experience suggests that this downtime will only last approximately five minutes. We strongly recommend that you save and close all open files in home and project spaces before 10PM on Friday. Machines with permanent NFS mounts may need to be rebooted after the maintenance is complete.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Scheduled Storage Outage, Fri. 3/11/16 10PM

Filed Under: Resolved Incidents Services: Home Directory Storage, Mac Software Warehouse, Project Storage, Unix Software Warehouse, Windows Software Warehouse

Continuing Home Directory Migration

January 27, 2016 by Lars Rohrbach

As
previously announced
, we are in process of migrating our central file storage
system to a new cluster of Network Appliance hardware. We recently completed the
first
batch of migrations
.

We are planning to migrate additional home directories
according to the following schedule:

Start time
Wed Jan 27 7pm       Usernames a-h
Thu Jan 28 7pm       Usernames i-o
Fri Jan 29 7pm       Usernames p-z

You may view the list of accounts targeted for this migration here:
List of homes to migrate

We expect each night’s migration to be completed by 7am the next morning.
Home directories targeted for a given evening will become unavailable at 7pm, as
automount maps are updated. When your home directory migration is completed,
you will be sent an automated email telling you so, and it will be immediately
available for use.

If you require postponement of your home directory migration, please let us know
as soon as possible at help@eecs.
We’ll do our best to accommodate you,
and schedule an alternate time for migration.

—–

(The following is reproduced from the previous announcement.)

If you manually mount your home directory, please read on for changes.
If you have questions about some of the technical details,
please contact your system administrator(s), or contact help@eecs.

1) NFS exports will change. AMD/automaps will be updated accordingly.
Note that this implies a re-mount.

usernames    Old                           New
a-h      home:/vol/home/eecs/<user>     home10:/home10/<user>
i-q      home:/vol/home/eecs/<user>     home20:/home20/<user>
r-z      home:/vol/home/eecs/<user>     home30:/home30/<user>

2) CIFS/Windows access will change similarly. Active Directory will be updated
accordingly, so that corresponding H: drives will be mounted from the new
location.

usernames    Old                    New
a-h      \\home\<user>        \\home10\<user>
i-q      \\home\<user>        \\home20\<user>
r-z      \\home\<user>        \\home30\<user>

[Read more…] about Continuing Home Directory Migration

Filed Under: Resolved Incidents Services: Home Directory Storage

Migration of Home Directories — First Batch

January 22, 2016 by Lars Rohrbach

As
previously announced
, we are in process of migrating our central file storage
system to a new cluster of Network Appliance hardware.

We have identified 703 home directories on home.eecs.berkeley.edu that are
not under immediate, active use, and will be migrating them to the new file
storage beginning late tonight, January 22, 2016. Active use was assessed using
timestamps of top level home directory, last Active Directory login, last CIFS access,
NFS mounts and netstat output. We anticipate that most of the migrations
in this first batch will take just a few minutes, and that the whole first batch
will be complete before Monday.

You may view the list of home directories that are part of this first-batch migration here:
List of home directories to migrate

During the migration, access to the old location will be disabled; you will
be able to access the new location immediately, as files are copied over.

Many users may never notice a difference. If you manually mount your
home directory, please read on for changes.
If you have questions about some of the technical details,
please contact your system administrator(s), or contact help@eecs.

1) NFS exports will change. AMD/automaps will be updated accordingly.
Note that this implies a re-mount.

usernames    Old                           New
a-h      home:/vol/home/eecs/<user>     home10:/home10/<user>
i-q      home:/vol/home/eecs/<user>     home20:/home20/<user>
r-z      home:/vol/home/eecs/<user>     home30:/home30/<user>

2) CIFS/Windows access will change similarly. Active Directory will be updated
accordingly, so that corresponding H: drives will be mounted from the new
location.

usernames    Old                    New
a-h      \\home\<user>        \\home10\<user>
i-q      \\home\<user>        \\home20\<user>
r-z      \\home\<user>        \\home30\<user>

We plan to schedule the migration of the remaining home directories on home.eecs
in the coming week. Please stay tuned for more information.
[Read more…] about Migration of Home Directories — First Batch

Filed Under: Resolved Incidents Services: Home Directory Storage

NetApp filer upgrade on December 1

December 1, 2015 by Lars Rohrbach

As part of our preparation for migration to new NetApp file storage hardware, we will be upgrading the OS on our existing Network Appliance file servers at 5pm Tuesday, December 1.

The OS will be upgraded from Data ONTAP version 8.1.2 to 8.2.4. Upgrade will be performed for project.eecs and home.eecs first, and then for cluster.eecs and inst-fs.eecs.

No general service interruption is expected, as our servers are configured in High-Availability pairs. Windows/SMB/CIFS users may experience a hiccup, if they have an active file transfer at the time of the upgrade; such a file transfer would terminate and need to be restarted.

Work is expected to be complete by 6:30pm.
[Read more…] about NetApp filer upgrade on December 1

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

9am Oct 9 maintenance on department filers

October 9, 2013 by IRIS Staff

At 9am on Wednesday, October 8th, the department filers home, project, as well as BWRC filers hitz and hitz2 will have a proactive parts replacement with a NetApp technician. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about 9am Oct 9 maintenance on department filers

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Campus power outage, systems recovering

September 12, 2013 by Lars Rohrbach

There was a brief power outage on campus this morning. Various systems and services were restarted, and many are still being brought back online.
[Read more…] about Campus power outage, systems recovering

Filed Under: Resolved Incidents Services: Cadence Licensing, Home Directory Storage

Network cable switchover and disk upgrades for IRIS file servers on June 4th at 3pm

June 4, 2013 by IRIS Staff

On 3:00pm, Tuesday, June 4th, 2013, the network cables for cluster.eecs and inst-fs.eecs will be replaced in an effort to create more easily managed infrastructure. In addition, disk upgrades will take place on all department filers to increase available space. Minimal interruption of service is anticipated. NFS and CIFS mounts should reconnect automatically, although some windows mounts may need to be re-mounted. Maintenance may extend as long as 5pm, though system interruption should be a very short part of this window.

Resolved as of 2013-06-04 17:34:00

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

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