A 10Gb line card in the Sutardja Dai Hall (CITRIS) core router exhibited errors and reset unexpectedly. I will be replacing the blade at 10am tomorrow. The router and all distribution switches have redundant connections, so there should be no perceivable impact upon connectivity.
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Resolved Incidents
IRIS Website maintenance, 5pm tonight
A new version of the IRIS Roster and Network applications will be deployed tonight at 5pm. These applications will be unstable between 5:00 and 5:15pm while the code is upgraded and the server restarted.
This new version fixes the problems that were introduced on March 30 when we migrated our database to a new server. Some change we made at that time caused the version of PHP we were running to start crashing sporadically. We have spent the last two weeks updating our code to work with the latest version of PHP, and it is now stable again.
I apologize for the recent problems, and thank everyone for their patience during this troublesome upgrade.
This new version fixes the problems that were introduced on March 30 when we migrated our database to a new server. Some change we made at that time caused the version of PHP we were running to start crashing sporadically. We have spent the last two weeks updating our code to work with the latest version of PHP, and it is now stable again.
I apologize for the recent problems, and thank everyone for their patience during this troublesome upgrade.
Resolved as of 2009-04-16 17:04:00
April 2009 Server Patching
Microsoft will release their patches for the month on Tuesday, April 14th, 2009.
PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, April 15th, at 3:00 am.
macserver.eecs and WINTERM will be down for software updates Wednesday, April 15th, from 6:00 a.m. – 7:00 a.m.
PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, April 15th, at 3:00 am.
macserver.eecs and WINTERM will be down for software updates Wednesday, April 15th, from 6:00 a.m. – 7:00 a.m.
Resolved as of 2009-04-16 08:45:00
IMAP Mail is Down
The IMAP server is down at this time with an unknown problem. IDSG staff are working to correct the problem as quickly as possible.
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Network Switch Reboot – 3rd Floor Cory
After the failure and subsequent replacement of the network switch board on 43 subnet in Cory Hall (3rd Floor), the Network Staff will be rebooting the switch early Monday morning. Services should be restored within 1 to 2 minutes.
Resolved as of 2009-04-13 08:15:00
Network Switch Failure: 3rd Floor Cory Hall
Network Switch Board failure in Cory Hall – 3rd floor has caused intermittent, multiple users to be without wired access. Network Staff are currently working on the problem – and will post here when the issue is resolved.
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Wireless Network Upgrade
Wireless nets (including AirBears) will be rebooted between 06:30-07:30am on April 8, 2009 for a code upgrade.
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Problems with DNS for non-EECS/off-campus hostnames
We are experiencing problems with DNS resolution for non-EECS and off-campus systems (eg, calmail.berkeley.edu, apple.com, nyu.edu, etc …), and are looking into the problem.
Until this is resolved, you will experience difficulty in accessing non-EECS systems by hostname from the EECS network and may also experience problems access off-campus systems by hostname from elsewhere on Campus.
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IRIS Website Maintenance, 5-8pm, March 30
The IRIS website will be unavailable Monday, March 30th from 5pm to 8pm while undergoing maintenance.
The databases used by many of the applications found on the IRIS website are being migrated to a new server, now hosted by IST. This downtime is needed to copy the data over and update our applications to use the new server.
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Problems with IMAP login
We are currently experiencing problems with the IMAP service which prevent successful login to imap.eecs.berkeley.edu to retrieve and read email.
Access via mail clients such as Thunderbird or mutt is affected – those trying to access mail this way will experience login failures despite using valid logins and passwords.
Access via the webmail client at https://www.eecs.berkeley.edu/Mail is also affected. While login is successful, only the address book is available – no mail access is available.
Outgoing email via gateway.eecs.berkeley.edu is unaffected. Mail forwarding to other email services such as CalMail should still continue to work.
IRIS Staff are working to resolve this problem.
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