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Rob McNicholas

Department Webserver Maintenance, Thursday Nov 19th 7pm

November 19, 2015 by Rob McNicholas

A number of security updates were released overnight for RedHat. The Department’s web server (www.eecs.berkekey.edu) and all IRIS-hosted web sites will be unavailable from about 7pm-7:15pm tonight while these patches are applied.

Resolved as of 2015-11-19 19:15:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server

Brief outage to numerous services, Thur Nov 12 7pm

November 12, 2015 by Rob McNicholas

IDSG’s Linux Servers will be patched and rebooted tonight starting at 7pm. Numerous services will experience brief outages between 7pm and 8pm, including:

web service from www.eecs.berkeley.edu, iris.eecs.berkeley.edu, apps.eecs.berkeley.edu, wiki.eecs.berkeley.edu

Mailing Lists from lists.eecs.berkeley.edu

Jabber/XMPP service from jabber.eecs.berkeley.edu

ftp service from ftp.eecs.berkeley.edu

No service should be down for more than 10 minutes.

During this maintenance window, the [Openfire](http://www.igniterealtime.org/projects/openfire/index.jsp) software on jabber.eecs will also be upgraded from version 3.9.3 to version 3.10.2, [which should fix some outstanding bugs](http://www.igniterealtime.org/builds/openfire/docs/latest/changelog.html).





Resolved as of 2015-11-12 20:00:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Brief outage to Jabber, Mailing Lists

October 14, 2015 by Rob McNicholas

There are some operating system patches to be installed on our database server that require it be rebooted. jabber.eecs and lists.eecs both depend on this database server, and will likely experience brief outages Wednesday Oct 14th between 10pm and 10:15pm.
[Read more…] about Brief outage to Jabber, Mailing Lists

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

Campus recovering from major computing outage

September 18, 2015 by Rob McNicholas

EECS and the rest of campus is recovering from a major computing outage that started Friday evening around 6:15pm with a fire in the campus data center. Most critical services have been restored since about 1pm Saturday, Sep 19th. More information about the fire and its impact on campus IT systems can be found on the sites http://news.berkeley.edu/ and http://ucbsystems.org/

Most EECS / IRIS services are back to normal since around 1pm Saturday. Some servers may not have recovered and will need a reboot, and IRIS staff will be attending to those as they are discovered. You may report any remaining outages to the IRIS Helpdesk.

Resolved as of 2015-09-19 13:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, E-mail Forwarding, IRIS Website, Jabber

Department Webserver Maintenance, Thursday 7pm

September 17, 2015 by Rob McNicholas

The Department webserver will be down for 5 to 10 minutes tonight, Thursday Sep 17, beginning at 7pm, in order to install operating system patches.

Resolved as of 2015-09-17 19:18:00

Filed Under: Resolved Incidents Services: Department Webservice

Mailing List Server Maintenance, Wednesday 5pm-5:15pm

September 8, 2015 by Rob McNicholas

The EECS Department’s Mailing List Server lists.eecs.berkeley.edu will be undergoing maintenance Wednesday Sep 9, 2015 between 5pm and 5:15pm. Operating system patches will be installed which require a server reboot.

Resolved as of 2015-09-09 17:03:00

Filed Under: Resolved Incidents Services: Mailing Lists

Brief outage to numerous services, Thur Aug 20

August 20, 2015 by Rob McNicholas

Various IRIS Linux servers will be rebooted between 8pm and 9pm tonight to complete operating system patching. No service will be down for more than a few minutes.

Affected services include:
* jabber.eecs
* www.eecs / www.cs
* iris.eecs
* lists.eecs
* wiki.eecs
* apps.eecs
* IRIS-hosted virtual web hosts

[Read more…] about Brief outage to numerous services, Thur Aug 20

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Wiki Hosting

Mailing List Server Maintenance, Wednesday 6-8pm

August 19, 2015 by Rob McNicholas

The Department’s mailing list server, lists.eecs.berkeley.edu, will be down for a major upgrade on Wednesday August 19th from 6pm-8pm. During this time the service will be migrated to a new machine and the [mailing list software](http://www.sympa.org/) will be upgraded from the current version (5.4.5) [to the latest version, 6.2.3](http://www.sympa.org/distribution/latest-stable/NEWS).

During the outage, no incoming or outgoing mail will be processed. There will likely be delays in delivering mail as sending machines will wait some amount of time before retrying, but no email should be lost.

Mailing list owners may want to [browse the documentation](http://www.sympa.org/manual/index) to learn about the new features.

If this time is particularly bad for your group, please let us know as soon as possible by email to help@eecs.
[Read more…] about Mailing List Server Maintenance, Wednesday 6-8pm

Filed Under: Resolved Incidents Services: Mailing Lists

Brief outage to numerous services, Thur Jul 16

July 16, 2015 by Rob McNicholas

Between 7pm and 8pm on Thursday, July 16, 2015, we will be patching and rebooting the following servers.

www.eecs, jabber.eecs, iris.eecs, lists.eecs, apps.eecs and wiki.eecs.

Recent operating system patches include a new kernel, which requires a reboot to install. No machine will be down for more than 10 minutes.

Resolved as of 2015-07-16 20:36:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Website Scheduled Maintenance, July 12 2015, 7am-11am

July 12, 2015 by Rob McNicholas

The primary IRIS website, including applications such as the account request forms and network registration forms, will be offline Sunday July 12, 2015 from 7am-11am. IST will be upgrading our back-end Oracle database during this time.

Questions can be sent to help@eecs.berkeley.edu.
[Read more…] about IRIS Website Scheduled Maintenance, July 12 2015, 7am-11am

Filed Under: Resolved Incidents Services: IRIS Website

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