Questions can be sent to help@eecs.berkeley.edu.
UPDATE
[2015-07-12 11:36:43 | Rob McNicholas]
All IRIS services have been restored as of around 11:25am. Due to a change in the hostname of the Oracle server, a number of our services had to be manually updated after service was restored, which caused the additional delay.
Resolved as of 2015-07-12 11:25:00