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Rob McNicholas

IRIS Website down for maintenance Sunday 6:30-8:30am

December 9, 2012 by Rob McNicholas

The [IRIS website](https://iris.eecs.berkeley.edu/), including the network and account registration applications, will be unavailable Sunday, Dec 9th from 6:30-8:30am.

During this time, IST will be applying operating system and Oracle patches to the database server that supports our website.

Resolved as of 2012-12-09 07:52:00

Filed Under: Resolved Incidents Services: IRIS Website

Mailing List Server maintenance

October 2, 2012 by Rob McNicholas

The EECS Mailing List Server (lists.eecs.berkeley.edu) will be down for maintenance tonight (Tuesday, Oct 2) between 6pm and 7pm.

The web interface at https://lists.eecs.berkeley.edu may be sporadically unavailable during this time.

Incoming mail to lists.eecs may be delayed during this time. All mail will be delivered after service resumes, but how long it will be delayed depends on how frequently the originating mail server retries. This is typically an hour at most.

Resolved as of 2012-10-02 18:10:00

Filed Under: Resolved Incidents Services: Mailing Lists

Cadence License Server outage

September 7, 2012 by Rob McNicholas

The Cadence license server (bisc.eecs.berkeley.edu) is not serving licenses at this time. The issue is reported to have started sometime on Friday.

The problem appears to be related to the recent installation of some operating system patches. Staff are working to resolve the problem.
[Read more…] about Cadence License Server outage

Filed Under: Resolved Incidents Services: Cadence Licensing

network problem in Cory Hall

August 14, 2012 by Rob McNicholas

We have had various reports of network outages with wired network ports on the south side of the 3rd floor of Cory Hall.

Our network staff are investigating and currently in contact with our network equipment vendor to diagnose the problem.

The wireless network appears to be functioning normally in this area.

This article will be updated as more information is available.
[Read more…] about network problem in Cory Hall

Filed Under: Resolved Incidents Services: Wired Networking

Miscellaneous services affected by project space outage

June 18, 2012 by Rob McNicholas

Last night’s outage of project.eecs caused a few other services to misbehave this morning. We believe all services are functioning as of around 11am.

An automatic process that generated configuration files for our DHCP server was generating truncated files, causing DHCP service to be out for some clients. That was resolved around 9:15am.

The server iris.eecs had some email stuck in its queue related to recent laptop purchase requests. Fixing that required a reboot of the server, and iris.eecs was down from around 10:30am until around 10:50am.

The ACG application server buffy.eecs apparently hung last night due to the project.eecs outage. It was rebooted this morning around 9am.

Resolved as of 2012-06-18 11:00:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, DHCP, IRIS Website

www.eecs, project.eecs performance issues

June 17, 2012 by Rob McNicholas

The department webserver (www.eecs, www.cs and related virtual hosts) has been performing poorly since around 10:30am on Sunday, June 17. The problem appears to be slow fileservice from project.eecs. Staff are investigating.
[Read more…] about www.eecs, project.eecs performance issues

Filed Under: Resolved Incidents Services: Department Webservice, Project Storage

IRIS website maintenance tonight at 5pm

May 14, 2012 by Rob McNicholas

The IRIS website, including the network and roster applications, will be unavailable May 14th between 5pm and 5:30pm while software patches are installed.

Total downtime is expected to be less than 10 minutes.

Resolved as of 2012-05-14 17:01:00

Filed Under: Resolved Incidents Services: IRIS Website

Mailing Lists, Jabber brief outage tonight at 5pm

May 11, 2012 by Rob McNicholas

The server that hosts lists.eecs.berkeley.edu and jabber.eecs.berkeley.edu will be patched and rebooted tonight at 5pm.

Total downtime is expected to be less than 10 minutes.

Resolved as of 2012-05-11 17:05:00

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

Web, Mailing List, Jabber outage May 9th, 6am

May 9, 2012 by Rob McNicholas

Due to a major reorganization in the IRIS Data Center, numerous IRIS services will be unavailable 6am-8am, Wednesday May 9.

The servers that support the department’s website, the IRIS website, jabber, ACG applications, the print spooler, the Windows Terminal Server, and the department’s mailing lists will all be physically moved to new locations. Extensive prep work has been done to minimize downtime to the absolute minimum, and we hope that most services will be up sooner, but we are allotting 2 hours for this work.
[Read more…] about Web, Mailing List, Jabber outage May 9th, 6am

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, IRIS Website, Jabber, Mailing Lists, Print Server, winterm.eecs

wiki.eecs to be upgraded May 3 6pm

May 3, 2012 by Rob McNicholas

wiki.eecs.berkeley.edu will be upgraded to the latest version of the wiki software, and migrated to a new, faster machine beginning at 6pm, Thursday May 3. The server should be back up no later than 8pm.

After the migration to the new server, you may need to restart your web browser in case it had cached the old address.
[Read more…] about wiki.eecs to be upgraded May 3 6pm

Filed Under: Resolved Incidents Services: Wiki Hosting

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