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IRIS

Instructional & Research Information Systems

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IRIS Staff

Wireless Authentication Issue

March 9, 2009 by IRIS Staff

Some users have had some difficulties authenticating to some wireless WLANs. EECS-Secure in particular is an issue. EECS-Open may or may not be an issue. EECS and AirBears are not a problem at this time. We are currently investigating the RADIUS server as the root of the problem. Hopefully we will have more info tomorrow.
[Read more…] about Wireless Authentication Issue

Filed Under: Resolved Incidents Services: Wireless Networking

Home Directory Downtime

March 7, 2009 by IRIS Staff

home.eecs will go down briefly (a minute or two) twice on Saturday (03/07). The first downtime will be around noon, and the second will probably happen within the hour. This is to replace some failing hardware.

Clients that access home.eecs via Network File System (NFS) should not be affected by this scheduled maintenance. Clients that use Common Internet File System (CIFS), such as Windows and MacOS machines, may notice a disconnection (and should re-connect automatically).

Resolved as of 2009-03-07 12:50:00

Filed Under: Resolved Incidents Services: Home Directory Storage

Jabber Unavailable Outside EECS Networks

February 25, 2009 by IRIS Staff

Jabber chat service was unavailable to clients outside the EECS networks for about two hours this morning as traffic was being blocked by the EECS border firewall.

This was due to the IP for jabber.eecs.berkeley.edu changing earlier without the relevant firewall rules being updated in the firewall. My apologies for the oversight, the firewall has since been updated and outside connections are working again.

Resolved as of 2009-02-25 09:10:00

Filed Under: Resolved Incidents Services: Jabber

Brief Downtime for Multiple IRIS Services

February 25, 2009 by IRIS Staff

The EECS Department website, FTP server, Windows Terminal Server (winterm), the IRIS website, Jabber, and Sympa (mailing list) services will all experience brief periods of unavailability beginning at 7:00am on Wednesday, February 25, 2009, possibly lasting until 8:00am.

The servers hosting these services will be changing IP addresses during this time as their current subnet (128.32.139.0/24) is being repurposed. DNS will be updated at 7:00am as well, so you shouldn’t need to make any changes to client applications unless you’ve been accessing any of these services directly by their IP rather than by their DNS name.
[Read more…] about Brief Downtime for Multiple IRIS Services

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, winterm.eecs

IMAP Server Connectivity Problems

February 19, 2009 by IRIS Staff

IDSG is aware the imap server is experiencing intermittent connectivity problems and are working to resolve the issue.

We will keep you informed of further developments.
[Read more…] about IMAP Server Connectivity Problems

Filed Under: Resolved Incidents Services: IMAP Server

February 2009 Server Patching

February 10, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, February 10th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, February 11th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, February 11th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-02-11 17:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

LINUX SWW

February 5, 2009 by IRIS Staff

Linux SWW is intended to host only licensed software. Starting Monday, February 23rd, there will be an extensive cleanup to remove out-of-date
non-licensed packages still lingering there.

Filed Under: News

Webmail Interface is Down

February 3, 2009 by IRIS Staff

The Department’s webmail interface on the IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on The IRIS Website as they become available.
[Read more…] about Webmail Interface is Down

Filed Under: Resolved Incidents Services: IMAP Server

Volume on project.eecs out of space

January 25, 2009 by IRIS Staff

At about 10:16 a.m. Sunday, January 25, one of the volumes on project.eecs ran out of free disk space.

The immediate issue was solved around 11:40 a.m. and more space was added later.

Resolved as of 2009-01-25 11:41:00

Filed Under: Resolved Incidents Services: Project Storage

Wireless outage near BID center in the Hearst Memorial Mining Building.

January 20, 2009 by IRIS Staff

EECS Networks reports that the Wireless service near the BID center (3rd floor of the Hearst Memorial Mining Building) is out.

The Network Crew says the AP (the device that transmits and receives data for this location) has failed and will be replaced tomorrow morning likely before 9 a.m. (Wednesday, January 21st, 2009).

An update will be forth coming.
[Read more…] about Wireless outage near BID center in the Hearst Memorial Mining Building.

Filed Under: Resolved Incidents Services: Wireless Networking

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We have 1 Active Incident, and 1 Scheduled Maintenance noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
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