Derek Calderon

The wired network in the 165 Cory server room will be offline from 8-10AM while switches are physically relocated.

All department services have redundant copies elsewhere and will not be affected. Private systems within 165 Cory will not have network connectivity.

Please contact help@eecs.berkeley.edu if you have any questions or concerns about this maintenance.
[Read more…] about 165 Cory Network Outage, 10/21/16

EECS’ Internet connection went down at approximately 6AM due to a loss of default routes normally advertised by campus BGP. The issue was isolated and the campus NOC restored the routes shortly before 10AM.

We believe network connectivity to be fully restored at this time. If you continue to experience issues, please email help@eecs.berkeley.edu.

Resolved as of 2016-09-22 09:48:00

We will be performing a software upgrade of our border firewalls at 3PM on this Saturday, July 30th. The maintenance window is scheduled for 3-5 PM, but we expect it will take less time. This is a direly needed upgrade, as the code in production is nearing its tenth birthday.

Per the vendor, no service interruptions are expected, but short outages of our Internet connection are possible. All traffic internal to the EECS network will be unaffected. The Millennium research network resides outside of the firewall, which means that traffic between Millennium and the Internet will not be affected, but traffic between Millennium and the EECS network may be.

We understand this time may be inconvenient for some members of the community, but it was chosen due to staff and project management constraints. If you have a critical issue with this timing, please contact us at help@eecs.berkeley.edu and we can attempt to accommodate you.

This maintenance window is for the first of two needed firewall upgrades. If the first goes well and we are confident in the system’s stability, we will perform both upgrades on Saturday afternoon. If we are unable to do so, there will be a second upgrade window occurring in early August.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Border Firewall Upgrade, Sat. 7/30 3-5 PM

As a followup from this morning’s outage, we will be upgrading the firmware on one of the Cory Hall third floor access switches on Saturday at 2PM. There will be a brief wired network outage for approximately half of the floor while the switch reboots. Wireless will be unaffected.
[Read more…] about Cory Third Floor Switch Upgrade, 7/30/16

There is currently a partial wired network outage on the third floor of Cory Hall due to a possible hardware failure. Approximately half of the wired ports are offline. Wireless networks are unaffected.

We are working to have service restored as soon as possible. An update will be posted when service is restored or at 10AM, whichever comes sooner.
[Read more…] about Partial Wired Network Outage, Cory 3rd Floor

EECS was without Internet connectivity from 8:06 to 9:13 AM this morning due to a firewall issue. The then-primary firewall appears to have hung in a manner that prevented the backup from taking over until network staff arrived onsite and manually intervened.

During the outage, users and machines on the EECS network were unable to access the Internet, and Internet users were unable to access EECS resources or the EECS Web site.

We are working to determine the cause of the issue as well as ways to mitigate similar cases in the future. We are also in the process of constructing an out-of-band management infrastructure to reduce time to repair in outage situations. No further interruptions are expected at this time.

If you continue to experience network issues, please email help@eecs.berkeley.edu or visit our helpdesk at 395 Cory Hall.

Resolved as of 2016-07-21 09:13:00