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Soda 5th Floor Wireless Outage, 10/17-18

October 17, 2016 by Derek Calderon

The wireless network on half of the fifth floor of Soda Hall has been offline since yesterday morning. Trouble reports were received this morning and we are currently working to resolve the issue.

UPDATE

[2016-10-18 14:31:03 | Derek Calderon]

We have taken the affected switch offline for troubleshooting and have installed a replacement spare. Wireless on the 5th floor is fully online.

The issue involved PoE detection and allocation between our Brocade switch and Cisco access points. We have encountered similar issues in the past and have not yet determined the root cause for this instance. An update to this item will be posted in the event we learn anything truly interesting.

Please email help@eecs.berkeley.edu if you are continuing to experience issues or if you have any questions.

Resolved as of 2016-10-18 14:15:00

Filed Under: Resolved Incidents Tagged With: Wireless Networking

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