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Wireless Networking

Wireless network service

AirBears Maintenance

October 18, 2010 by IRIS Staff

The AirBears Network will experience an outage at the locations listed below to facilitate the connection of the existing captive portal devices to the AirBears router that will serve the east half of campus. This will match the configuration in service for other areas of campus.

The outage should only last about 15 minutes at each location listed in the IST announcement.

Resolved as of 2010-10-18 08:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

Emergency 6th Floor Soda switch reboot – 5:30pm

September 16, 2010 by IRIS Staff

An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.

Resolved as of 2010-09-16 17:45:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wireless Network Outage on Aug 12 at 7:30AM

August 12, 2010 by Janet Shu

Wireless AP controller at Soda, Cory and Sutardja Dai will be upgraded with the latest code on Aug 12 (Thursday) at 7:30AM-9:00AM. I will reboot 3 Cisco AP controllers. You may experience that the wireless network at Soda, Cory and Sutardja Dai will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-08-12 08:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

BWRC Wireless Network Outage on July 28 at 7:30AM

July 28, 2010 by Janet Shu

Wireless AP controller at BWRC will be upgraded with the latest code on July 28 (Wed) at 7:30AM-8:30AM. I will reboot BWRC Cisco AP controller. You may experience that the wireless network at BWRC will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users in BWRC only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-28 08:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

Emergency AirBears outage 6pm – 7pm

July 21, 2010 by IRIS Staff

The IST managed captive portal device for the EECS supported AirBears will be replaced at 6:00pm on July, 21, 2010. This is to resolve issues related to the hardware, including the problem that caused an outage earlier today.

Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.

Resolved as of 2010-07-21 18:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

Unscheduled AirBears Outage at Cory, Soda, Sutardja Dai and HMMB

July 21, 2010 by Janet Shu

The Captive Portal device for the EECS AirBears feed stopped responding at 10:11 a.m. It was restarted and returned to service at about 10:40 a.m. Users may have to re-authenticate to use AirBears again.

Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk

Resolved as of 2010-07-21 10:40:00

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless Network Outage on July 20 at 7:00AM

July 20, 2010 by Janet Shu

Wireless AP controllers will be upgraded with the production code on July 20 (Tuesday) at 7:00AM-8:30PM. I will reboot all Cisco AP controllers. I will schedule the wireless network downtime. You may experience that the wireless network will be down for about or less 20 mins for each building during 7:00AM-8:30AM. If everything goes ok, the total hours will take less than 1.5 hours. This upgrade will affect wireless users in Soda, Cory,Citris and BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-20 08:01:00

Filed Under: Resolved Incidents Services: Wireless Networking

Cory wireless network outage on May 27 at 8:00AM

May 27, 2010 by Janet Shu

Cory Wireless AP controller will be upgraded with the newer version of firmware on May 27(Thursday) at 8:00AM.

I will reboot Cory AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about or less 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Soda, Citris or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-27 08:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

Brief wireless interruption at BWRC

May 26, 2010 by Mark Kraitchman

There will be a brief interruption to
wireless network service at BWRC
Wednesday May 26, 2010 at 8:15 am
when we change the dhcp server associated
with the WLANs
[Read more…] about Brief wireless interruption at BWRC

Filed Under: Resolved Incidents Services: Wireless Networking

Sutardja Dai Hall wireless network outage on May 26 at 8:00AM

May 26, 2010 by Janet Shu

A wireless AP controller in Sutardja-Dai Hall will be upgraded with the newer version of firmware on May 26(Wed) at 8:00AM.

I will reboot Sutardja-Dai Hall AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Cory,Soda or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-26 08:12:00

Filed Under: Resolved Incidents Services: Wireless Networking

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