Resolved as of 2010-12-03 11:35:00
Network down in Sutardja Dai floors 2-4
While trying to debug ongoing problems with AirBears, I inadvertently disrupted connectivity to the 2nd-4th floors in Sutardja Dai.
Wireless Networking
Wireless network service
Network firmware upgrades, Sutardja Dai
During this scheduled outage, firmware will be upgraded on each of 3 switches serving the main building in Sutardja Dai Hall. Each switch will be offline for approximately 5 minutes as it is rebooted. The updated code has better features for detecting and mitigating remote loops introduced by users. This will enable us to prevent future disruptions like the one experienced last Wednesday.
AirBears service throughout EECS will be disrupted during one of the reboots.
AirBears service throughout EECS will be disrupted during one of the reboots.
Resolved as of 2010-11-30 07:12:00
Airbears Portal slow connection
We are seeing connectivity issues on AirBears but not on EECS-secure. Either very slow or lost packets when you connect to Airbears. We have opened a ticket with IST and staff are looking into it.
Resolved as of 2010-12-01 08:00:00
Network disruption in Sutardja Dai
Network service was disrupted in Sutardja Dai on the 2nd-4th floors due to errant behavior by individuals and/or computers in one of the 4th floor research labs. The problem has been mitigated. Further safeguards will be implemented next week. Happy Thanksgiving.
Resolved as of 2010-11-24 15:00:00
AirBears Maintenance
The AirBears Network will experience an outage at the locations listed below to facilitate the connection of the existing captive portal devices to the AirBears router that will serve the east half of campus. This will match the configuration in service for other areas of campus.
The outage should only last about 15 minutes at each location listed in the IST announcement.
The outage should only last about 15 minutes at each location listed in the IST announcement.
Resolved as of 2010-10-18 08:00:00
Emergency 6th Floor Soda switch reboot – 5:30pm
An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.
Resolved as of 2010-09-16 17:45:00
Wireless Network Outage on Aug 12 at 7:30AM
Wireless AP controller at Soda, Cory and Sutardja Dai will be upgraded with the latest code on Aug 12 (Thursday) at 7:30AM-9:00AM. I will reboot 3 Cisco AP controllers. You may experience that the wireless network at Soda, Cory and Sutardja Dai will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users only. During this time, the wired network will still work.
If you have questions, please contact with networks@eecs
If you have questions, please contact with networks@eecs
Resolved as of 2010-08-12 08:30:00
BWRC Wireless Network Outage on July 28 at 7:30AM
Wireless AP controller at BWRC will be upgraded with the latest code on July 28 (Wed) at 7:30AM-8:30AM. I will reboot BWRC Cisco AP controller. You may experience that the wireless network at BWRC will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users in BWRC only. During this time, the wired network will still work.
If you have questions, please contact with networks@eecs
If you have questions, please contact with networks@eecs
Resolved as of 2010-07-28 08:00:00
Emergency AirBears outage 6pm – 7pm
The IST managed captive portal device for the EECS supported AirBears will be replaced at 6:00pm on July, 21, 2010. This is to resolve issues related to the hardware, including the problem that caused an outage earlier today.
Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.
Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.
Resolved as of 2010-07-21 18:30:00
Unscheduled AirBears Outage at Cory, Soda, Sutardja Dai and HMMB
The Captive Portal device for the EECS AirBears feed stopped responding at 10:11 a.m. It was restarted and returned to service at about 10:40 a.m. Users may have to re-authenticate to use AirBears again.
Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk
Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk
Resolved as of 2010-07-21 10:40:00