Header Search Widget
IRIS

Instructional & Research Information Systems

Wireless Networking

Wireless network service

Network at Soda 4TH floor

by

Since the devices affected by the switch failure have been moved to temp ports on an alternate switch, we plan to move ports from the alternate switch to the replaced/new switch on Sep 19 between 9:00-10:00am. You might experience some intermittent network connectivity issues at 4th floor of Soda. Please let us know at help@eecs or 510-642-7777 if your device is still having network connectivity issues after 10:00am. Thanks.

Resolved as of 2013-09-19 10:00:00

Upcoming Wifi Improvements

by

Dear EECS Community,

Over the past few months IDSG has invested significant amounts of time reviewing and analyzing the feedback provided to us, via multiple channels, by the EECS community. Among these channels were the IRIS survey, network trouble tickets and help desk reports. The most commonly received piece of feedback regarded the general lack of reliability and performance in the wireless services currently offered by the college.

After carefully inspecting the situation and attempting to determine the root cause of this issue it has been found that the single most significant contributor to this problem is the proliferation of rogue wireless devices. These devices not only decrease the reliability of the EECS network as a whole, but also exacerbate a number of smaller issues inherent to the very nature of wireless communications.

In order to adequately confront this threat and provide our community with the expected level of wireless service, we will begin active mitigation of unapproved wireless devices found to be broadcasting in [IRIS airspace](https://iris.eecs.berkeley.edu/15-faq/21-network/20-wireless.html#coverage) beginning on Thursday, June 27th. These actions will only apply to devices that provide wireless service such as access points and wireless routers. All other devices (including phones, tablets, and PDAs) will be entirely unaffected by this change. This action will be performed automatically and without prejudice as per our wireless vendor’s best practices.

As always we are open to feedback from the community and welcome the reporting of any and all issues at help@eecs.berkeley.edu.

Thank you,
IDSG Networking Team
[Read more…] about Upcoming Wifi Improvements

Partial loss Wireless Network on 4th floor of Soda hall

by

Part of wireless network on the 4th floor of Soda hall was down from 10:42am to 10:53am because that UPS failed during the power UPS testing from the electrician. Those APs are back on around 10:53am. Sorry for the inconvenience that this may cause. If you still experience any wireless issue in that area, please report to help@eecs

Resolved as of 2013-04-26 10:53:00

EECS-Secure wifi outage due to power failure in Soda Hall

by

A brief power outage in Soda Hall led to an outage in the EECS-Secure wifi, though other EECS wifi SSIDs remained operable.

The cause of the outage was due to the radius servers failing to automatically power on again once power was restored, so they had to be started manually. We will review the configuration of these servers in an effort make them more resilient to such outages.

Resolved as of 2013-04-02 08:45:00

Wednesday March 6th Wireless Maintenance

by

We will be performing maintenance on the IRIS wireless networks in Soda on Wednesday March 6th, 2013 from 7am to 8am. Wireless devices in Soda may experience a short interruption of service, while devices in Cory and Sutardja Dai should be unaffected. If your wireless service is affected during this maintenance, please attempt to release and renew your dhcp lease or disable and enable wireless networking on your machine once the maintenance window has ended. If issues continue to occur, please contact the helpdesk.

Resolved as of 2013-03-06 08:00:00