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Brief outages to some IRIS services, Aug 2 6pm-7pm

August 2, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Aug 2, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

UPDATE

[2017-08-04 10:23:28 | Rob McNicholas]

Our servers were patched as planned after the fire-related power outage, but the mailing list software on lists.eecs did not restart properly. The mailing list software was finally restarted around 8:10pm Wednesday evening. Due to the long outage, a large volume of mail was queued up and the server took several hours to catch up.

Resolved as of 2017-08-02 20:10:00

Filed Under: Resolved Incidents Tagged With: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages

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Outages to campus services are listed at berkeley.statusdashboard.com.

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