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ACG Web/Database Applications

ACG Web/Database Applications

NetApp Fileserver Maintenance, Saturday August 17, 2024

August 7, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, August 17, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday August 17, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

NetApp Fileserver Maintenance, Saturday March 30, 2024

March 24, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to update our NetApp fileserver, from 8am to 12pm on Saturday, March 30, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday March 30, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Urgent NetApp Fileserver Downtime, Saturday July 8, 2023

July 6, 2023 by Lars Rohrbach

We will be scheduling an urgent 4 hour Maintenance to update our NetApp fileserver from 8am to 12pm on Saturday, July 8, 2023.  This update must be done prior to installing Microsoft Updates on AD Domain Controllers scheduled for release on Jul 11th to secure the Netapp and maintain future connectivity with Microsoft AD Domain connection for our CIFS/SMB Shares. 

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about Urgent NetApp Fileserver Downtime, Saturday July 8, 2023

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Dept NetApp Filer Maintenance, 3pm January 3, 2022

December 21, 2021 by Lars Rohrbach

We will be performing an OS upgrade on our departmental NetApp filers (upgrading from OnTAP version 9.7 to 9.8), which will require a service outage from 3pm to 9pm on Monday, January 3, 2022. All NFS and CIFS access to the filer (home and project storage) will be down during that time. Services (e.g. webservice) that depend on this storage will also be down or unresponsive.

While we are scheduling a 6 hour maintenance window, we will attempt to minimize the service outage if possible.

When maintenance is completed, NFS clients should automatically resume normal operation. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about Dept NetApp Filer Maintenance, 3pm January 3, 2022

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Campus losing power, IRIS services shutting down

August 2, 2017 by Rob McNicholas

Due to a fire threatening our transformers, PG&E has advised campus we will be losing power.

IRIS is taking proactive steps to shut down as much equipment safely before we totally lose power.

See https://www.nixle.us/9HHZX for the warning from UCPD.
[Read more…] about Campus losing power, IRIS services shutting down

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Active Directory, DHCP, FTP Server, IRIS Website, Jabber, LDAP, Mailing Lists, Personal Web Pages

Campus recovering from major computing outage

September 18, 2015 by Rob McNicholas

EECS and the rest of campus is recovering from a major computing outage that started Friday evening around 6:15pm with a fire in the campus data center. Most critical services have been restored since about 1pm Saturday, Sep 19th. More information about the fire and its impact on campus IT systems can be found on the sites http://news.berkeley.edu/ and http://ucbsystems.org/

Most EECS / IRIS services are back to normal since around 1pm Saturday. Some servers may not have recovered and will need a reboot, and IRIS staff will be attending to those as they are discovered. You may report any remaining outages to the IRIS Helpdesk.

Resolved as of 2015-09-19 13:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, E-mail Forwarding, IRIS Website, Jabber

IRIS Website unavailable, April 12 6am-8am

April 10, 2015 by Rob McNicholas

The [IRIS website](https://iris.eecs.berkeley.edu), including the account and network request applications, will be offline this Sunday from 6am to 8am for database maintenance. This outage will also affect the [ACG Departmental and Administrative Web Apps](http://buffy.eecs.berkeley.edu/).

[Read more…] about IRIS Website unavailable, April 12 6am-8am

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

Campus network issue affecting IRIS services

March 13, 2015 by Lars Rohrbach

Campus IST is investigating reports of network packet loss. This network issue affects IRIS services such as the IRIS website, and our network database and roster, since they depend upon IST databases and servers hosted on IST virtual machines.

For up to date information on this outage, please see http://ucbsystems.org/
[Read more…] about Campus network issue affecting IRIS services

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

IRS Website down for maintenance, Sunday Feb 22

February 22, 2015 by Rob McNicholas

The IRIS website (including the account and network registration forms) will be unavailable Sunday February 22 between 7:30am and 8:30am. During that time, IST will be patching the Oracle database that is used by these applications. That issue can be tracked at http://ucbsystems.org/ via CMR 3540.

Resolved as of 2015-02-22 09:33:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

IRIS website down for maintenance, May 18, 8-10am

May 18, 2014 by Rob McNicholas

The campus Oracle service will be patched this weekend, and so some EECS Services which depend on Oracle will be unavailable from 8am to 10am on May 18th. These include the IRIS website (including the Network and Roster applications) and ACG’s departmental applications.

Services should resume by 10am at the latest.

Details can be found at [the campus system status website](http://ucbsystems.org/?s=2954)

Resolved as of 2014-05-18 09:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

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