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Brief Wireless Outage

August 14, 2007 by Janet Shu

There will be a brief interruption in EECS wireless services on August 14 between 8:00AM to 08:30AM. RADIUS server will have a security upgrade. Outages should be quite brief. However, users of either the Guest or EECS-11a WLANs may need to reauthenticate. We regret any inconvenience this might cause.

Resolved as of 2007-08-14 08:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

Forgotten News Restored

August 8, 2007 by IRIS Staff

In the midst of all the migration this website has undergone in the past few months, a few years worth of old news fell through the cracks and off the face of the web.

I’m pleased to tell you the situation has been remedied and the old news given a new home in the [archives][1]. So if you’re feeling nostalgic and want to read about what was happening in the department three, four, or even *five* years ago; [be our guest][1].

[1]: /news/archives

Filed Under: News

Network Testing – 8/10

August 8, 2007 by IRIS Staff

Networks will be doing some testing on Friday morning, August 10, from 8:00am to 8:30am. This may cause some very short outages, but probably no longer than a few minutes at most. Thank you for your patience.

Filed Under: News

More Helpful Navigation

August 8, 2007 by IRIS Staff

As you may (or may not) have noticed, a small change to this website’s main navigation menu was made today.

We renamed the “Helpdesk” navigation link to “Get Help” in an effort to make it very simple and obvious where you should go if you need help.

The [helpdesk page][1] is still around, providing a nice description of the Helpdesk’s function in the department—but if you need help, the first place to go is now [https://iris.eecs.berkeley.edu/help][2].

[1]: https://iris.eecs.berkeley.edu/05-helpdesk
[2]: https://iris.eecs.berkeley.edu/help

Filed Under: News

Winsww Reboot

August 6, 2007 by IRIS Staff

An unexpected reboot of Winsww was done yesterday at 2:00pm.

Resolved as of 2007-08-06 14:10:00

Filed Under: Resolved Incidents Services: Windows Software Warehouse

IRIS website maintenance, Aug 5, 9pm

August 5, 2007 by Rob McNicholas

The IRIS website will be offline for maintenance beginning at 9pm on Sunday, August 5, 2007. It should be back in service no later than 10pm.

This will affect all aspects of iris.eecs website, including the network database and user accounts applications.
[Read more…] about IRIS website maintenance, Aug 5, 9pm

Filed Under: Resolved Incidents Services: IRIS Website

Mathematica License Renewal

August 2, 2007 by Lars Rohrbach

As of August 2, 2007, the EECS license for Mathematica has expired.

We are in the process of renewing the license, but are experiencing some delays as the requisition makes its way through campus bureaucracy. We hope to make a new, valid Mathematica license available on the license server soon.
[Read more…] about Mathematica License Renewal

Filed Under: Resolved Incidents Services: Mathematica Licensing

Unexpected IMAP Server Outage

August 1, 2007 by IRIS Staff

The IMAP server rebooted unexpectedly today at approximately 12:20 PM, due to an unknown cause. IDSG does not suspect this to be a potential problem, but will keep an eye on the server.

Resolved as of 2007-08-01 12:25:00

Filed Under: Resolved Incidents Services: IMAP Server

New IRIS Website Feature: Incident Reporting

August 1, 2007 by IRIS Staff

Tonight’s update to the news publishing application introduced a new feature to the IRIS website: *Incident Reporting*.

News posts regarding incidents affecting the services IRIS offers will now include both a color and an icon to distinguish their severity. Important incidents will be yellow while critical ones get red.

A green tick mark indicates an incident has been resolved, so you’ll be able to tell, at-a-glance, when maintenance has been completed or a problem solved.

We hope this feature will help you stay informed about the services you depend on.

As always, if you have any feedback regarding this feature or any other component of this website, please send it to img[at]eecs.berkeley.edu.

Filed Under: News

IRIS Website Offline Tonight, July 31, at 11:00pm

July 31, 2007 by IRIS Staff

The IRIS website (the very site you’re reading) will be offline tonight, July 31, beginning at 11:00p.m. until about 12:00a.m., in order to update the news publishing application.

This update will include with it a new feature, which will be announced separately.

Stay tuned.
[Read more…] about IRIS Website Offline Tonight, July 31, at 11:00pm

Filed Under: Resolved Incidents Services: IRIS Website

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