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Instructional & Research Information Systems

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AirBears maintenance and upgrade Jan 18th 6am-7am

January 18, 2013 by IRIS Staff

Equipment: cit2fes, sut1rs, sut11fes, Citris8810

Location: Sutardja Dai Hall, Blum Hall, Soda Hall, Cory Hall, Hearst Mining

Date: January 18th, 2013 Start: 06:00 am End: 07:00 am

Description: The “AirBears” network in Sutardja Dai, Blum Hall, Soda Hall, Cory Hall, and parts of Heart Mining will be interrupted during this outage. This outage is to move connections in Sutardja Dai to more modern switches. The EECS wireless networks in these buildings will remain in normal operation.

Connections on the 2 PPCS subnets below will be interrupted in Sutardja Dai (CITRIS), Soda Hall and Blum Hall. 128.32.211.0/27 , Evans zone PPCS user net, PPCS 10.129.128.0/25 , Evans zone PPCS 1918 net, PPCS

Five data connections on the Sutardja Dai Zone Cobalt net, 10.254.244.0/24 , will be affected. These 5 data lines are all in room 171 Sutardja Dai.

Questions regarding this outage can be directed to:

Brendan Kelly, Telecommunications 664-4605 bkelly@b.e

Janet Shu, IDSG 643-5112 networks@eecs

Resolved as of 2013-01-18 06:21:00

Filed Under: Resolved Incidents Services: Wireless Networking

Winterm.eecs license deactivated

January 17, 2013 by IRIS Staff

The license on the department Windows Terminal Server winterm.eecs unexpectedly became deactivated Thursday night. Staff are investigating and expect to resolve the issue next week.

Resolved as of 2013-02-12 14:47:00

Filed Under: Resolved Incidents Services: winterm.eecs

winterm down for emergency maintenance

January 14, 2013 by Rob McNicholas

The department’s Windows Terminal Server winterm has been down this morning, Monday Jan 14th, due to a disk space issue.

Staff are currently increasing its disk space and expect it should be back in service by 10:15am.

Resolved as of 2013-01-14 11:38:00

Filed Under: Resolved Incidents Services: winterm.eecs

Thursday January 10 IRIS wireless maintenance

January 10, 2013 by Mark Kraitchman

We will be performing maintenance on the IRIS wireless networks on Thursday January 10, 2013 from 6:30 am to 8:30am. During this planned maintenance period, devices may experience a brief interruption of wireless service. This maintenance concerns expansion of one of the EECS-Secure networks from a 128.32.44.0/23 network to a 128.32.44.0/22 network. This maintenance will affect all the wireless controllers in Cory Hall and Sutardja Dai Hall and devices using the EECS-Secure network in Cory Hall and Sutardja Dai Hall.

There may be a minor interruption to other wireless networks supported by these controllers in Cory Hall and Sutardja Dai Hall (EECS, EECS-Open, EECS-Guest and AirBears).

There may be a minor interruption to services provided by cronus and rhea (DNS, NIS and time).

If you lose wireless service during this maintenance, please try to release and renew your dhcp lease or restart your networking.

We expect the actual work to take less than the two hours allocated for the work.
[Read more…] about Thursday January 10 IRIS wireless maintenance

Filed Under: Resolved Incidents Services: Wireless Networking

Unexpected network flood

January 8, 2013 by IRIS Staff

There was an unexpected impact to the wired and wireless networks at approximately 4pm causing significant packet loss. IRIS staff has isolated the problem and is in the process of restoring impacted services. A configuration change by IT staff to the network was the enabler that allowed hosts from the server room to flood the network.

Resolved as of 2013-01-08 18:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

winterm.eecs still offline, temporarily

January 8, 2013 by Lars Rohrbach

winterm.eecs remains down after Tuesday’s unexpected network flood (see also https://iris.eecs.berkeley.edu/news/8094-unexpected-network-flood ).
[Read more…] about winterm.eecs still offline, temporarily

Filed Under: Resolved Incidents Services: winterm.eecs

Jan 2013 Server Patching

January 8, 2013 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 8th, 2013.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, January 9th, 2013, at 3:00 am.

WINTERM will be unavailable till 10:00am January 9th, 2013.
[Read more…] about Jan 2013 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

BWRC wireless network maintenance

December 26, 2012 by Janet Shu

IRIS staff will upgrade the firmware for the wireless gears at BWRC. It will require to reboot the device around 8:00am on Dec 20, 2012. The schedule of the maintenance window will be from 8:00am-9:00am.

Resolved as of 2012-12-26 13:10:00

Filed Under: Resolved Incidents Services: Wireless Networking

Schedule network maintenance during 2012 curtailment starting Dec 26th

December 26, 2012 by IRIS Staff

We will perform network maintenance with expected brief outages on
Wednesday, December 26th. The changes and scheduled times are listed
below, however the times and durations are subject to change. When the
maintenance is complete we will post an update on IRIS News afterwards
will monitor email to help@eecs for network problem reports.

10am-11am, Cory Hall 2nd floor wired network migration
======================================================
Any activated port cables id that have not migrated from the 47 subnet
by Wednesday December 26, 2012 will be migrated then. Further
information is available at:
https://iris.eecs.berkeley.edu/news/7853-second-floor-cory-hall-iris

11am-12pm, BWRC campus link switched from Comcast to AT&T
=========================================================
The circuit that connects the Berkeley Wireless Reserach Center (BWRC)
will be switched from the current 100Mb Comcast link to a 1Gb AT&T
link. We expect the downtime will take less than 5 minutes, but have
scheduled an hour maintenance window for testing puroses and
unexpected problems (in the event of which we can switch back to the
Comcast link).

12pm-3pm, Firmware upgrade for EECS Wireless network
====================================================
New firmware will be applied to the EECS wireless network devices.
This will require a rolling reboot across all four wireless
controllers. You may experience wireless outages during this time,
however the wired network will be available.

Please report the issues to networks@eecs if you experience network
problems after the maintenance window is complete or if you have any
other concerns.
[Read more…] about Schedule network maintenance during 2012 curtailment starting Dec 26th

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wireless Network: Airbears on Dec 22, 2012

December 22, 2012 by Janet Shu

We are continuing to improve the wireless services for Airbears. We will make it possible for users to utilize IEEE-802.11a/g/n. We plan to make this change on Dec 22 from 8:00am-9:00am. You may experience some intermittent issues during the maintenance window.

Resolved as of 2012-12-22 08:50:00

Filed Under: Resolved Incidents Services: Wireless Networking

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