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IRIS

Instructional & Research Information Systems

Resolved Incidents

Brief Outage for Dept Website and Other Services, Thursday 8am

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The Department website (www.eecs/www.cs), mailing list server (lists.eecs) and ACG application server (buffy.eecs) will be offline from around 8am-8:15am Thursday morning.

The Storage Area Network (SAN) that serves these machines will be reconfigured at 8am which will result in a brief outage. Ideally all services will remain available but service might be disrupted for ten to fifteen minutes.
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Router crash affected services

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A blade in the datacenter router malfunctioned and rebooted at 16:26, resulting in a brief service disruption to IMAP, project, home and other IRIS services.

The errant blade was removed from service around 17:45 per instructions from TAC. This caused an additional brief disruption.

Resolved as of 2010-01-26 18:00:00

out of band MS Internet Explorer Patch

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Microsoft has released a patch for Internet Explorer outside of their usual monthly patch schedule. Please install this patch ASAP on all Windows hosts.

I will be patching and rebooting WINTERM at 3:00 pm.

Thanks,

-W

http://www.microsoft.com/technet/security/advisory/979352.mspx

Resolved as of 2010-01-22 15:08:00

Network Maintenance for Edge Router

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Due to IPmc errors on 10G4x module and it requires to reboot this module on edge router in order to fix the issue.

The edge router is the device for all incoming/outgoing EECS network traffic to campus network. We will schedule network maintenance window between 8:00AM to 9:00AM on Jan 21(Thursday) and use this time for rebooting and troubleshooting the issue. If everything goes ok, you will not experience network outage.

If you have any concerns, please contact with help@eecs or networks@eecs
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Wireless Network Outage from 8:30AM to 9:30AM on Jan 10

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EECS Wireless AP controllers will be upgraded with the newer version of firmware on Jan 10 (Sun) at 8:30AM.

We will reboot 3 AP controllers one by one. We will schedule the wireless network downtime for about 1 hour. Each controller will take about 20 mins or less to reboot. You may experience that the wireless network will be down for about 20 mins during 8:30AM-9:30AM. This upgrade will not affect wireless users in BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-01-10 09:25:00