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IRIS

Instructional & Research Information Systems

IRIS Staff

Storage Problems

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We are currently experiencing issues with IMAP, Home, and Project Storage. Staff are currently working on resolving the issue. News will be posted when services are restored.

There has been an outage on project and IMAP server earlier today. While the service has been restored, we are continuing to monitor it and investigate the root cause. Depending on the vendor recommendations, we may have to schedule additional work on a relatively short notice.

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Router crash affected services

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A blade in the datacenter router malfunctioned and rebooted at 16:26, resulting in a brief service disruption to IMAP, project, home and other IRIS services.

The errant blade was removed from service around 17:45 per instructions from TAC. This caused an additional brief disruption.

Resolved as of 2010-01-26 18:00:00

out of band MS Internet Explorer Patch

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Microsoft has released a patch for Internet Explorer outside of their usual monthly patch schedule. Please install this patch ASAP on all Windows hosts.

I will be patching and rebooting WINTERM at 3:00 pm.

Thanks,

-W

http://www.microsoft.com/technet/security/advisory/979352.mspx

Resolved as of 2010-01-22 15:08:00

December 28th Shutdown

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IMAP/mail, home/project, Windows services (AD/WINS/printing), LDAP/NIS/DNS, DHCP and most other IDSG and IMG services will be affected. We will try to keep some basic network services running (DHCP, DNS/NIS), possibly in a reduced capacity.

While EECS-Secure, EECS-Guest and EECS-Open wireless LANS will be out of service during this time, the EECS and AirBears wireless LANS will remain operational during the outage.

The reason for this extended downtime is multi fold. The first is to repair the UPS that failed a couple of weeks back. The repaired unit will be placed back on line and extensive testing must be done to ensure it’s operation before we can depend on the UPS again. The second is to move data around which will allow us to remove from service a piece of software used to manage storage. This software is no longer under development and we need to remove our dependency on it. Lastly, some routine maintenance will be done which can only be done when systems are down. These are the kind of things that can only be done between semesters and we ask for you understanding during this disruption in service.

While the stated outage is from 10:00AM to 9:00PM, it may not take that long. This is a worst case scenario. If possible, services will be brought up sooner than 9:00 PM.
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