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Instructional & Research Information Systems

IRIS Staff

EECS Network Outage on June 29

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There was a 15 minute network outage that affected access to external and some internal resources that occurred while performing maintenance on network equipment. The configuration changes made during that time were rolled back and all services have been restored.

Resolved as of 2011-06-29 11:45:00

Cory Hall 4th Floor Wireless Coverage

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Due to construction on the 4th Floor of Cory Hall, wireless APs are being removed on the South side of the floor. Consequently, there will be limited WiFi access there to all WLANs. Wireless service will continue in the area around the BSAC office and labs in the immediate vicinity to BSAC. New APs will be reinstalled once the area is remodeled and ready for occupancy again.
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UPS Installation/Various System Outages

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Delivery is expected Monday for our new UPS which will be installed in the 290 Soda Hall server room. Some services will be down for short periods on Tuesday while they are moved off of room power and onto temporary power. Later in the week, there will be a second outage while those machines are moved onto the new UPS. Additionally, there may be a longer outage of our storage systems while some upgrades are done.

While I realize that this post is somewhat vague, a lot depends on exactly when the UPS is delivered and how long it takes to install it. I will be posting more refined notes to narrow down the scope of what services will be out (and when) as time goes on.

While we realize that there may be some inconveniences for some, please bear with us as we strive update our services and minimize outages for the future

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EECS Listserver and Jabber/IM down due to database problems

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Starting last night around 10:50PM, the [EECS mailing list service]( https://iris.eecs.berkeley.edu/15-faq/mailinglists/) and the [EECS IM service (Jabber/XMPP)](https://iris.eecs.berkeley.edu/15-faq/35-unsupported/04-jabber.html) went offline due to problems communicating with a backend database server.

Staff are looking into the problem. Please note, as [help@eecs](https://iris.eecs.berkeley.edu/help/) is a mailing list on the EECS listserver, staff may not be get problem reports sent there until after this problem is resolved. Please check here for updates until these services are back up.
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