IRIS Staff

Unplanned Power Outage

March 10, 2011 by IRIS Staff

There was a loss of power to both Rhea and Cronus this afternoon. Unfortunately, due to the power renovations in preparation for the new UPS installation, both servers were connected to the same power source. This will be corrected as soon as possible. We regret this inconvenience.

Resolved as of 2011-03-10 15:10:00

March 2011 Server Patching

March 8, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 8th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, March 9th, at 3:00 am.
[Read more…] about March 2011 Server Patching

Machine Room Power Maintenance

March 2, 2011 by IRIS Staff

We are not expecting any outages or impact to the network gear as we do have redundant power or switch services so users should not be aware of the outage. However, this notification is just in case of something unexpected. Unfortunately, we are not able to accomplish this work outside of normal business hours.

Resolved as of 2011-03-02 17:00:00

Various IRIS Servers Down 8am-10am Monday

February 28, 2011 by IRIS Staff

Electrical upgrades are needed in 290 to accommodate our new UPS.

There will be an electrical outage on Monday, February 28, 2011, in 290 Soda Hall. Windows servers WDS, WINTERM and PRINT will be down from 8:00am – 10:00am.

iris.eecs and wiki.eecs will also be down during this time.

We apologize for the inconvenience.

Resolved as of 2011-02-28 10:15:00

Problems with various EECS services due to electrical work

February 24, 2011 by IRIS Staff

Due to work related to the installation of a new UPS, damage occurred to cabling used by the EECS Storage systems, causing unplanned downtime for a variety of EECS services, including:

* EECS Home Directories and Project space (should be back up)
* Unix Login Server – login.eecs (rebooted)
* DHCP (back up)
* Departmental Webserver (rebooting)
* Matlab licensing (still down)
* EECS IM/Jabber (still down)
* EECS Mailing lists – lists.eecs (still down)

Staff are working to bring these services and others back up now.

BID Center networking down

February 16, 2011 by IRIS Staff

The fiber optic link that provides network connectivity to the BID in Hearst Mining Building center went down at 4am due to a line card failure on the Soda Hall router.

Resolved as of 2011-02-16 10:00:00

Feb 2011 Server Patching

February 8, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, February 8th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, February 9th, at 3:00 am.

Resolved as of 2011-02-09 09:16:00

Jan 2011 Server Patching

January 11, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 11th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, January 12th, at 3:00 am.
[Read more…] about Jan 2011 Server Patching

New Windows Print Server – Short down time

January 11, 2011 by IRIS Staff

On Tuesday January 11th, a new Windows Print Server will be brought into production.

print.eecs will be down from 7am – 8am.

The new server is an upgrade in OS (Windows Server 2008) and platform. All drivers are now 32/64 bit. In order to accomplish this many drivers had to be upgraded or changed.

The new server is running the Windows print-spool service and LPD for UNIX and Mac. Methods of connecting to the shared queues remain the same.

Every effort was made to copy the existing server, and its ACLs. However much had to be created by hand. If you notice an incorrect setting on your queue, please contact the IRIS helpdesk for correction.

Resolved as of 2011-01-11 08:05:00

BWRC wireless outage

January 7, 2011 by IRIS Staff

Wireless networking at BWRC is unavailable following an electrical disruption. The wireless DHCP server is offline and in the process of being recovered.

Many thanks to the BWRC staff who got IDSG’s DHCP server working again.

Resolved as of 2011-01-07 13:41:00