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Lars Rohrbach

Linux Login Server upgrades, Fri May 24

May 21, 2024 by Lars Rohrbach

Beginning at about 3pm Friday, May 24, we will be upgrading the EECS Linux login servers login.eecs, login-mfa.eecs, and setsecretkey.eecs, from RedHat Enterprise Linux 7 to RHEL 8.

During the upgrade process, the servers will be unavailable for general logins, and will be rebooted multiple times. We anticipate that normal login service should be available by 9pm Friday evening.

[Read more…] about Linux Login Server upgrades, Fri May 24

Filed Under: Resolved Incidents Services: Unix Login Server

May IRIS Server Patching

May 10, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, May 14th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, May 15th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, May 15th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about May IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

April IRIS Server Patching

April 7, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, April 9th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, April 10th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, April 10th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about April IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

NetApp Fileserver Maintenance, Saturday March 30, 2024

March 24, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to update our NetApp fileserver, from 8am to 12pm on Saturday, March 30, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday March 30, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

March IRIS Server Patching

March 9, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, March 12th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 13th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, March 13th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about March IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

February IRIS Server Patching

February 9, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, February 13th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 14th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, February 14th, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, February 14th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about February IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

Unexpected Power Outage at Campus Datacenter

February 8, 2024 by Lars Rohrbach

A test of temporary generator power at the campus Data Center didn’t go well, and the Data Center was shut down at about 11am this morning. This affects a number of IRIS services, such as lists.eecs (mailing lists) and IRIS apps (account and system registration requests), and is also having an impact on wifi authentication.

Please see the Berkeley Status Dashboard for updates: https://berkeley.statusdashboard.com/event/192049/

[Read more…] about Unexpected Power Outage at Campus Datacenter

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

January IRIS Server Patching

January 5, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, January 9th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 10th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, January 10th, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, January 10th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about January IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

December IRIS Server Patching

December 11, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, December 12th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 13th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, December 13th, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, December 13th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about December IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

IT Support During Winter 2023 Energy Curtailment

December 8, 2023 by Lars Rohrbach

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 25 to Tuesday, January 2, reopening on Wednesday, January 3, 2024. 

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The IRIS Helpdesk office will be closed Wednesday, December 20 through Friday, January 5, re-opening on January 8. Helpdesk staff will be operating remotely December 20-23, and January 3-5. If you need on-site assistance between December 20-23 or January 3-5, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.

Requests for new IRIS accounts that are received after 5pm December 15 may not be processed until January 3, 2024. Requests for network support that are received after 5pm December 20 may not be processed until January 3, 2024.

During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

Instructional Computing Environment: inst@eecs

Research / Staff Computing Environment: help@eecs

Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reduced-it-support-fall-winter-holidays

Happy Holidays!

Filed Under: Highlights

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