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Derek Calderon

Network Outage, 3/16/18

March 16, 2018 by Derek Calderon

The EECS network’s connection to campus and the Internet was offline for about 30 minutes due to a firewall protocol failure during a configuration change that should not have been disruptive. The error was corrected and the network is restored.

Resolved as of 2018-03-16 16:25:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Border Outage 3/8/18

March 8, 2018 by Derek Calderon

We experienced yet another border outage this morning between 11:13 and 11:57. It has stabilized but we will keep this news item open while we continue to investigate, as additional lesser outages are still possible.
[Read more…] about EECS Network Border Outage 3/8/18

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Border Filtering Coming Soon

March 6, 2018 by Derek Calderon

We plan on implementing greater security measures at the EECS network border in the near future. Specifically, ingress and egress filtering similar to what is described in RFC2827 / BCP38.

This filtering is designed to block two types of traffic:
* traffic leaving EECS, which has a source IP outside of valid EECS IP space
* traffic entering EECS, which has a source IP within EECS IP space

This will prevent spoofed IP traffic from entering or leaving the department network.

If your work or research relies on spoofed IP packets, in the ingress or egress directions, please contact us at help@eecs.berkeley.edu so that we can work with you to find a solution.

Filed Under: News

Network Interruption Expected, 2/23/18 12-1PM

February 23, 2018 by Derek Calderon

We will be performing an experiment which will briefly interrupt the department’s connection to the internet. We understand this is disruptive but the experiment is necessary to determine the cause of the last week’s outages and ensure they do not recur unexpectedly.

Our window for performing the test is 12-1PM, however the actual test will last for 10 minutes or less and the interruption should be brief.
[Read more…] about Network Interruption Expected, 2/23/18 12-1PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Intermittent Network Outage Redux, 2/21/18

February 21, 2018 by Derek Calderon

We are experiencing a repeat of last week’s network border issues. We are working with local system administrators to fully remove all problematic devices from the network.

The network will remain mostly stable during this time but there will be a few brief outages as we attempt to verify whether all interferers have been removed.
[Read more…] about Intermittent Network Outage Redux, 2/21/18

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Border Malfunctioning, 2/15/18

February 15, 2018 by Derek Calderon

We are currently experiencing an issue at the EECS network border which is causing intermittent outages. The connection affected is between EECS and the outside world.

This means that communication within the EECS network should be unaffected, and connectivity to campus or the Internet is intermittently unavailable.

Impact to the research computing cluster in Soda Hall is currently undetermined.

Network staff are coming onsite to better diagnose the issue, and an update will be posted here when we have more detail or an ETA.

Update 11:54 AM:

We are troubleshooting an issue where OSPF control traffic is intermittently dropped between our core and edge router, causing all data traffic to stop.

Traffic is affected between:
* EECS network and campus/Internet
* EECS network and Soda research compute network

Traffic is not affected:
* within the EECS network
* between Soda research compute and campus/Internet (except during certain troubleshooting procedures)
[Read more…] about EECS Network Border Malfunctioning, 2/15/18

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wi-Fi Maintenance, 2/2/18 10PM

February 2, 2018 by Derek Calderon

We will be reconfiguring our wireless controllers tonight to resolve some IP address conflicts. Service to campus SSIDs (AirBears2, eduroam, CalVisitor) will be briefly impacted.

Each network will lose connectivity for less than one minute while the changes are made.
[Read more…] about Wi-Fi Maintenance, 2/2/18 10PM

Filed Under: Resolved Incidents Services: Wireless Networking

Soda Hall Power Shutdown, Wed. 11/29 2AM

November 29, 2017 by Derek Calderon

There will be a power shutdown for Soda Hall on the early morning of Wednesday, November 29th, scheduled for 2 to 6 AM. The shutdown and short notice are due to an urgent need for the campus high voltage team to complete repairs from line damage in June. It is also possible that the outage could be extended if difficult circumstances are encountered.

We have arranged with campus facilities to receive generator power for 288 and 290 Soda so that we can continue to provide IT services to the outside world while Soda is dark. As such, no interruptions to IRIS services outside Soda Hall are expected at this time. However, due to many electrical load variables it is possible that we may need to shut down some services without notice during the maintenance window.

Power to research server rooms 420A and 287 will be lost and the sysadmins of those rooms are coordinating a full system shutdown.

For sysadmins of machines in 340 Soda, you will also need to shut down your machines. We recommend doing so before midnight.
[Read more…] about Soda Hall Power Shutdown, Wed. 11/29 2AM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

11:30PM 11/17 Emergency Wi-Fi Maintenance

November 17, 2017 by Derek Calderon

We will be performing an unscheduled firmware upgrade of the wireless infrastructure to address a bug in the current release which causes spontaneous reboots of wireless controllers and APs. These reboots have been causing service outages in various areas.
[Read more…] about 11:30PM 11/17 Emergency Wi-Fi Maintenance

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless Network Maintenance, 10/24/17

October 24, 2017 by Derek Calderon

At 9PM on Tues. 10/24 we will be patching our wireless infrastructure in response to the WPA KRACK vulnerabilities. Wireless networks will be unavailable for 10-20 minutes while the infrastructure reboots.
[Read more…] about Wireless Network Maintenance, 10/24/17

Filed Under: Resolved Incidents Services: Wireless Networking

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