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Derek Calderon

Jacobs Hall Network Outage 2/20/20

February 20, 2020 by Derek Calderon

The Jacobs Hall network was unstable from approximately 11AM to 11:45AM due to a router malfunction. We restored service and will continue to monitor the router. Please email help@eecs.berkeley.edu if you continue to notice a problem.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

IPv6 Coming to EECS Wi-Fi This Weekend (Feb. 15-16)

February 13, 2020 by Derek Calderon

This weekend, 2/15 through 2/17, we will be enabling IPv6 on the EECS wireless networks. The current plan is to enable on EECS-PSK Saturday, EECS-Secure Sunday, and monitor on Monday. The EECSv6 test network will be abated later in the week and any test users should return to using EECS-Secure.

If your device is registered on the EECS network and has its IPv6 stack enabled, you will receive IPv6 connectivity without any further action needed.

We recommend everyone confirm that their wireless devices have an IPv6 firewall enabled to maintain the security of your machine.

Please email help@eecs.berkeley.edu with any questions or concerns about our IPv6 rollout.

Filed Under: Resolved Incidents Services: Wireless Networking

EECS-Secure Authentication Certificate Updated

December 15, 2019 by Derek Calderon

The certificate used by the EECS-Secure authentication servers (clearpass.eecs.berkeley.edu) has been updated. Wireless devices using EECS-Secure may prompt you to accept the updated certificate before you can reconnect to the network.

Updated certificate files and fingerprints have been published here in case you would like to verify the new certificates or install them on a device.

Filed Under: News Services: Wireless Networking

Brief Network Border Interruption

November 5, 2019 by Derek Calderon

Today between 1206 and 1212, EECS networks were isolated from the outside world due to an unanticipated routing protocol behavior during a reconfiguration related to our firewall replacement project. This has been corrected and there will be no further issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Scheduled Network Maintenance: Labor Day Weekend 8/31 – 9/2, 3-4AM

August 16, 2019 by Derek Calderon

We will be performing firmware upgrades on the EECS core routers at 3AM on the mornings of Saturday 8/31, Sunday 9/1, and Monday 9/2 (Labor Day weekend). Each outage is expected to last under 20 minutes; however a full hour has been scheduled in case of unanticipated issues. Specific times and expected impact for each maintenance window is below.

These upgrades were completed successfully as of Monday 9/2 at 4AM.

[Read more…] about Scheduled Network Maintenance: Labor Day Weekend 8/31 – 9/2, 3-4AM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wi-Fi Maintenance Outage, 4/21 1AM

April 21, 2019 by Derek Calderon

On the morning of 4/21 (Sunday) at 1AM we will be performing a firmware upgrade of the wireless controllers and APs. Wi-fi will be out of service for 10~30 minutes during this time.

Edit: this post originally stated the upgrade would occur on 4/21 (Saturday) and has been updated to reflect the correct day of the week (Sunday).
[Read more…] about Wi-Fi Maintenance Outage, 4/21 1AM

Filed Under: Resolved Incidents

Soda Hall Network Instability, 4/3/19

April 3, 2019 by Derek Calderon

Soda Hall wired and wireless networks were unstable for approximately ten minutes today due to human error. This has been resolved and will not reoccur.

Resolved as of 2019-04-03 12:41:00

Filed Under: Resolved Incidents

Cory 1F Network Outage 11/18-19

November 18, 2018 by Derek Calderon

A switch appears to have failed around 8PM on Sunday, causing wired and wireless network outages on the first floor of Cory Hall. We will investigate and replace the switch ASAP on Monday.
[Read more…] about Cory 1F Network Outage 11/18-19

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wireless Network Maintenance, 9/18/18 10PM

September 18, 2018 by Derek Calderon

We will be performing an upgrade of our wireless controllers tonight at 10PM. Wireless networks will be unavailable for 15-30 minutes during the upgrade.

The software update intends to resolve some existing bugs which have been triggering unexpected controller reboots, occasionally causing network outages.

This maintenance will not affect BWRC, as that controller has already been updated. All other EECS Wi-Fi locations will be affected. (Soda, Cory, SDH, Jacobs, Blum, Calvin, HMMB BiD Center)
[Read more…] about Wireless Network Maintenance, 9/18/18 10PM

Filed Under: Resolved Incidents Services: Wireless Networking

Brief Wi-Fi Outage, 9/14/18

September 14, 2018 by Derek Calderon

There was a brief wireless network outage this morning due to a simultaneous crash of the primary and backup wireless controllers. The controllers self-recovered and we are now investigating the cause of the crash.

Wireless networks at BWRC were not affected.

Resolved as of 2018-09-14 10:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

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