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Instructional & Research Information Systems

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Wired Networking

Wired network service

Network firmware upgrades, Sutardja Dai

November 30, 2010 by IRIS Staff

During this scheduled outage, firmware will be upgraded on each of 3 switches serving the main building in Sutardja Dai Hall. Each switch will be offline for approximately 5 minutes as it is rebooted. The updated code has better features for detecting and mitigating remote loops introduced by users. This will enable us to prevent future disruptions like the one experienced last Wednesday.

AirBears service throughout EECS will be disrupted during one of the reboots.

Resolved as of 2010-11-30 07:12:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network disruption in Sutardja Dai

November 24, 2010 by IRIS Staff

Network service was disrupted in Sutardja Dai on the 2nd-4th floors due to errant behavior by individuals and/or computers in one of the 4th floor research labs. The problem has been mitigated. Further safeguards will be implemented next week. Happy Thanksgiving.

Resolved as of 2010-11-24 15:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Emergency 6th Floor Soda switch reboot – 5:30pm

September 16, 2010 by IRIS Staff

An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.

Resolved as of 2010-09-16 17:45:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wired Network Problems, Soda Hall 6th floor

June 18, 2010 by Rob McNicholas

We have had reports of wired network outages on the 6th floor of Soda Hall. Network staff are investigating.
[Read more…] about Wired Network Problems, Soda Hall 6th floor

Filed Under: Resolved Incidents Services: Wired Networking

Network core maintenance

June 3, 2010 by IRIS Staff

I will be replacing two 10Gbit line cards in the Soda Hall core router. I will replace one card today, and one tomorrow.

We’ve already replaced similar line cards in the EECS border and Cory Hall routers without incident. The Soda router reconfiguration is slightly more complex, but due to redundant connections and routing, no discernible connectivity disruption is expected.

The vendor confirmed that the current line cards contain faulty hardware and provided replacements. The IRIS network suffered several outages due to this bug, which typically only appears after 6-9 months of operation.

Resolved as of 2010-06-04 11:30:00

Filed Under: Resolved Incidents Services: Wired Networking

6th floor Soda switch replacment

April 29, 2010 by IRIS Staff

Due to a power supply failure, I will be replacing one of the stacked switches which serves the 6th Floor of Soda Hall. The switch is currently operating only on an external redundant power supply.

The outage will definitely affect half of the connections on the 6th floor for about 20 minutes; if a full stack reboot is required (likely) the rest of the 6th floor connections, including wireless, will be briefly disrupted.

Resolved as of 2010-04-29 07:40:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Services Impacted by Cory Power Outage

March 22, 2010 by Lars Rohrbach

As previously announced via email, Cory Hall is scheduled for a power outage on March 22nd:

> Cory Hall Occupants,
>
> In order to perform maintenance on the main Cory Hall power
> transformers, Campus Physical Plant has scheduled a building-wide power
> shutdown during spring break on Monday, 3-22-10. The power to the
> building will be shutdown from 8am-8pm.
>
> For safety reasons, building Access will be prohibited (cardkey system
> disabled) from 11:50pm Sunday, 3-21-10 to 8pm Monday, 3-22-10.
>
> In preparation for the shutdown, please be sure to power off and unplug
> all electrical equipment in your workspace prior to leaving for Spring
> Break. (Electrical equipment includes computers, monitors, heaters &
> fans. Unplug power strips!).
>
> Please also remember to remove food items from refrigerators prior to
> leaving for Spring Break.
>
> Finally, make sure all doors are locked and windows are closed.

This outage will affect various servers in Cory Hall, including the EECS Exchange servers FONTUS and OWA; some Instructional servers (see http://inst.eecs.berkeley.edu/notices.html#spring-break); and license service for Cadence and Synopsys licenses.

All Cory Hall networking will be down during the power outage.

Exchange service should be restored by late Monday evening, after power is restored. All remaining services should be back online by midday Tuesday.

[Read more…] about Services Impacted by Cory Power Outage

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service, Wired Networking, Wireless Networking

HMMB BID center switch failure

January 30, 2010 by IRIS Staff

The fiber optic connection that provides network access to the BID center in Hearst Memorial Mining lost link at 8pm.

This is affecting all traffic to the 169.229.63.0/25 subnet as well as all wireless networks near the BID center, including AirBears.

An inquiry was sent to IST at 11:30pm.
[Read more…] about HMMB BID center switch failure

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Maintenance for Edge Router

January 21, 2010 by Janet Shu

Due to IPmc errors on 10G4x module and it requires to reboot this module on edge router in order to fix the issue.

The edge router is the device for all incoming/outgoing EECS network traffic to campus network. We will schedule network maintenance window between 8:00AM to 9:00AM on Jan 21(Thursday) and use this time for rebooting and troubleshooting the issue. If everything goes ok, you will not experience network outage.

If you have any concerns, please contact with help@eecs or networks@eecs
[Read more…] about Network Maintenance for Edge Router

Filed Under: Resolved Incidents Services: Wired Networking

Router changes

November 20, 2009 by IRIS Staff

I will be disabling several 1Gbit Ethernet links between EECS and campus and Millennium and campus at 0830 on Friday. The traffic was previously migrated to 10Gbit links.

This is stage 2 of the EECS border upgrade project.

During the same maintenance window, I will be installing new line cards into the Soda Hall core router.

This is in preparation for upgrading the edge switches in Soda Hall.

No disruption is expected from either change.

(This work was completed without incident.)

Resolved as of 2009-11-20 09:04:00

Filed Under: Resolved Incidents Services: Wired Networking

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We have 0 Active Incidents, and 1 Scheduled Maintenance noted.

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