Jabber

Jabber XMPP service

Brief Interruption of Some IRIS Services

October 28, 2008 by IRIS Staff

The department website, Jabber and Sympa services were briefly interrupted this morning due to an issue with the cluster that provides them.

Each service was unavailable for a few minutes between 10:00 a.m. and 10:30 a.m. as the server cluster they run on was restarted. Restarting the cluster was necessary to alleviate a deadlock in the clustered file system used by the services.

My apologies for any inconvenience this has caused, I’m looking into how to avoid this situation in the future and bring more stability to the cluster.

Resolved as of 2008-10-28 10:30:00

EECS Website, FTP, Jabber, and Sympa Offline for Urgent SAN Maintenance

September 23, 2008 by IRIS Staff

Due to some urgent maintenance to the SAN, the EECS Website, EECS FTP server, Jabber, and Sympa (mailing lists) services will be offline from 5:00 p.m. to 6:00 p.m. on Tuesday, September 23, 2008.

The servers hosting the aforementioned services lack redundant connections to the SAN which prevents them from remaining in service during the maintenance. We realize this is an unfortunate limitation and are procuring new hardware which will add the redundancy necessary to handle similar situations more gracefully in the future.

Our apologies for the short-notice and inconvenience.
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Migrating Jabber/XMPP Service

August 27, 2008 by IRIS Staff

The Jabber/XMPP server, jabber.eecs.berkeley.edu, will be migrated to new hardware beginning at 7:00 a.m. on Wednesday, August 27, 2008.

Jabber will be unavailable during the migration, which shouldn’t take more than an hour.
[Read more…] about Migrating Jabber/XMPP Service

Jabber service unavailable, Sunday 10-11pm

June 22, 2008 by Rob McNicholas

The system that hosts the department’s Jabber/XMPP server (jabber.eecs.berkeley.edu) will be undergoing maintenance this Sunday, June 22 beginning at 10pm. During this time our jabber server will be upgraded to the latest version of OpenFire (3.5.2).

Any open jabber sessions will be disconnected at 10pm.

Service should resume no later than 11pm.

Please send any questions about this upgrade to help@eecs.

Resolved as of 2008-06-22 22:30:00

Jabber server upgrade / restart Tuesday, Apr 29, 10pm

April 29, 2008 by Rob McNicholas

An upgrade for our jabber server has been released which purports to fix the problem we are experiencing with gmail.com users. Our server will be patched and restarted at 10pm on Tuesday, April 29th. Any open sessions will be temporarily disconnected. Total downtime should be less than 15 minutes.

See this thread for a discussion of the problem.

Resolved as of 2008-04-29 22:30:00

Jabber server maintenance, Wednesday, Apr 16, 10pm

April 16, 2008 by Rob McNicholas

The EECS Department’s [jabber server](https://iris.eecs.berkeley.edu/15-faq/35-unsupported/04-jabber.html) is being upgraded to the latest version [(OpenFire 3.5.0)](http://www.igniterealtime.org/projects/openfire/index.jsp). After the upgrade, the server will be restarted at 10pm on Wednesday, April 16. At that time, any open IM sessions or chat rooms will be temporarily disconnected. Total downtime should be less than 5 minutes.

Also, it has been reported and confirmed that Google Talk users cannot be seen by or send messages to users of the EECS Department’s Jabber server. This problem appears to have started recently. It is hoped that the server restart will be enough to fix this issue, but if the problem persists after the upgrade we will investigate further. Check [the IRIS website](https://iris.eecs.berkeley.edu) for updates.