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EECS Website, FTP, Jabber, and Sympa Offline for Urgent SAN Maintenance

September 23, 2008 by IRIS Staff

Due to some urgent maintenance to the SAN, the EECS Website, EECS FTP server, Jabber, and Sympa (mailing lists) services will be offline from 5:00 p.m. to 6:00 p.m. on Tuesday, September 23, 2008.

The servers hosting the aforementioned services lack redundant connections to the SAN which prevents them from remaining in service during the maintenance. We realize this is an unfortunate limitation and are procuring new hardware which will add the redundancy necessary to handle similar situations more gracefully in the future.

Our apologies for the short-notice and inconvenience.

UPDATE

[2008-09-23 19:19:15 | Emrys Ingersoll]

All of the announced services are back online.

Though the SAN maintenance completed on schedule, there were some technical difficulties on my end which caused services to be unavailable for a bit longer than announced. As a result, the departmental website and FTP server were back online at 6:23 p.m. and the Sympa and Jabber servers at 6:40 p.m.

My apologies for the additional downtime.

Resolved as of 2008-09-23 18:40:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, Jabber, Mailing Lists

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