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IRIS

Instructional & Research Information Systems

NetApp archive backups not working

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When fileservice was restored after the PG&E outage last Friday, the part of the service that handles backups became non-functional. Staff are working to restore backup service as soon as possible.

Snapshots remain functional and available, providing easy access to file versions from the last 7 days. Older archive backups, from before October 9, also remain available. The broken archiving process means that backups after Oct 9 will not be available.

We make nightly copies of current fileserver data to our Disaster Recovery (DR) site at the San Diego Supercomputing Center (SDSC). This mirror of current data remains operational, and is not affected by the archive process failure.

Potential Campus Power Outage

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We have been alerted to possible PG&E power outages due to fire danger, and that campus power may be shutdown at some point over the next 2-3 days. If we receive notice of imminent shutdown, we will work to safely shutdown our NetApp fileserver and other critical infrastructure systems; this may occur on very short notice.

We will endeavor to update this News item as we receive any updates.

See also https://berkeley.statusdashboard.com/

We recommend you proceed with shutting down any non-essential machines in advance, e.g. shutting down workstations at the end of the work day.

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Cisco AnyConnect extended to 10/14; Form for Linux VPN users

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The Campus Information Security Office (ISO) issued the following announcement regarding abatement of Cisco AnyConnect VPN:

In response to the user community, we have extended the deadline to Oct. 14, for the Cisco AnyConnect VPN client. Users must install and adopt the bSecure Remote Access VPN client, GlobalProtect, by this date.

Linux Users
The network team will be providing a stopgap solution for Linux users. Please complete this form if you use Linux as a desktop operating system and require continued VPN access: https://forms.gle/CAoDCXBKPLq3DScD7

IRIS strongly urges any Linux users who would need campus VPN access to complete the campus form linked above.

See also our VPN FAQ page, for the link to download the new bSecure Remote Access VPN client, GlobalProtect, for Windows or MacOS.

cronus and rhea downtime – Tuesday September24, 2019 06:45-07:15

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cronus one of the departmental DNS, NIS and time servers will be down for a needed reboot to activate changes delivered by some RHEL patches from 6:45-7:00am.

rhea the other departmental DNS, NIS and time server will be down for a needed reboot to activate changes delivered by some RHEL patches from 7:00-7:15 am.

Though the total scheduled downtime is 6:45am to 7:15am, we expect actual downtime to be less.

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Extreme Slowness for some EECS Services

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Our VMWare infrastructure is undergoing a RAID reconstruction, and a number of EECS services are being impacted by this, resulting in such slowness that some services are inaccessible.

Impacted servers and services may include:

  • winterm.eecs
  • repo.eecs
  • http://cusg.eecs.berkeley.edu
  • gateway.eecs

We apologize for the interruption of service, and are working to restore all services to normal levels.

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