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Instructional & Research Information Systems

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March 2021 Windows Server Patching

March 5, 2021 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, March 9th, 2021. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 10th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, March 10th, depending on additional software updates.

[Read more…] about March 2021 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Mailing List Server maintenance, Wednesday March 3, 6pm-7pm

March 3, 2021 by Rob McNicholas

The EECS Mailing List server lists.eecs.berkeley.edu will be briefly down for maintenance tonight, Wednesday March 3, 2021, beginning at 6pm.

Routine Red Hat Linux operating system patches have been released which require a system restart. During this maintenance window, the web interface will be inaccessible, and any mail sent to a mailing list will be temporarily delayed until the server resumes operation. We anticipate an outage of no more than 30 minutes but some extra time is being scheduled in case of unforeseen problems.

As usual, please send any questions to help@eecs.berkeley.edu.

[Read more…] about Mailing List Server maintenance, Wednesday March 3, 6pm-7pm

Filed Under: Resolved Incidents Services: Mailing Lists

Windows Terminal Service licenses unavailable during maintenance Friday, February 19

February 18, 2021 by Lars Rohrbach

Our Terminal Services license manager host, RDSMANAGER, needs to be temporarily taken down so that we can make a repair to the virtual disk image file used by this virtual machine. We will be shutting down RDSMANAGER at about noon on Friday, February 19, 2021.

During this maintenance, any Windows Terminal Servers (such as winterm.eecs) will alert users that no valid Terminal Service license servers could be contacted — but other than the alert, no interruption of service should be noticed.

RDSMANAGER should be down for 4-6 hours. License service should resume as normal by about 6pm Friday.

[Read more…] about Windows Terminal Service licenses unavailable during maintenance Friday, February 19

Filed Under: Resolved Incidents Services: winterm.eecs

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday February 17, 2021 06:30-07:45am

February 16, 2021 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday February 17, 2021 06:30-07:45am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday February 10, 2021 06:30-07:45am

February 8, 2021 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday February 10, 2021 06:30-07:45am

Filed Under: Resolved Incidents, Uncategorized Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

February 2021 Windows Server Patching

February 5, 2021 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, February 9th, 2021. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 10th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, February 10th, depending on additional software updates.

[Read more…] about February 2021 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

January 2021 Windows Server Patching

January 12, 2021 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, January 12th, 2021. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, January 13th, depending on additional software updates.

[Read more…] about January 2021 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday December 22, 2020 06:30-07:45am

December 21, 2020 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday December 22, 2020 06:30-07:45am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

IT Support During Winter 2020 Energy Curtailment

December 15, 2020 by Lars Rohrbach

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Wednesday, December 23 to Monday, January 4, reopening on Tuesday, January 5, 2021.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The IRIS Helpdesk will close early at noon on Tuesday, December 22, and will reopen on Tuesday, January 5. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 5.

Requests for new IRIS accounts that are received after 5pm December 21 may not be processed until January 5, 2021.

During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 5.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

Instructional Computing Environment: inst@eecs

Research / Staff Computing Environment: help@eecs

Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/it-schedule-winter-holidays-curtailment

Happy Holidays!

Filed Under: News

December 2020 Windows Server Patching

December 6, 2020 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, December 8th, 2020. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 9th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, December 9th, depending on additional software updates.

[Read more…] about December 2020 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

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