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IRIS

Instructional & Research Information Systems

Resolved Incidents

IRIS Website Downtime, Sep 21, 7:15pm

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[IST has announced](http://ucbsystems.org) downtime for their production Oracle database server in order to increase its memory. They are scheduling 30 minutes of downtime beginning at 7:15pm on Monday, September 21st.

During this time, the IRIS website will be down, as the front page is generated from a database hosted by IST. The Network and Roster applications will also be unavailable during this time.

Resolved as of 2009-09-21 20:00:00

Extended AirBears Outage

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IST will change the network topology for EECS, at Soda Hall, starting on Wednesday evening at 6:00 pm. This work is part of the move to the new data center from Evans, to the new facility in Sutardja Dai Hall. AirBears will be down in Soda, Cory and BWRC for approx 12 hours, to allow the fiber contractors to move the cables to the new location. The following subnet will be unavailable during this work:

EECS AirBears 136.152.170.0/24

Note: AirBears service in Sutardja Dai will NOT be disrupted. The work on August 25th was done to avoid having all of EECS offline during the subsequent fiber moves.

Resolved as of 2009-09-03 14:32:00

Removal of Software from WINSWW

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MS Office 2000 and others have reached end of life and will be removed from WINSWW on September 2nd, 2009. No copies will be kept by IDSG. Here is the complete list of directories that will be deleted.

matlab\depricated

office\office-2000

project\2000

project\2003

streets&trips\2006

visio\2002

visio\2003

visual_studio\6.0

visual_studio\dotnet

Thanks,

-W
[Read more…] about Removal of Software from WINSWW

Fiber Optic Cutover

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Tuesday morning at 6:00 am, we are working with IST to move a number of optical circuits in Soda Hall to a different fiber cable. This work is to facilitate the move of IST network equipment from Evans to Sutardja Dai Hall. Because our routers are configured with redundant paths, only the following areas will experience a brief outage, hopefully only a minute or so each.

* DETER
* Cory General Classrooms
* EECS BID Center in HMMB
* BWRC
[Read more…] about Fiber Optic Cutover

AirBears experiencing some problems in Soda & Cory

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We are currently experiencing some problems with the AirBears Wireless LAN in both Soda and Cory. AirBears in Sutardja-Dai Hall is not affected at this time. All other EECS WLANs are not affected. IST has been notified of the issue.

The problem appeared to be a defective cable connecting the Access manager to a media converter. The cable was replaced.
[Read more…] about AirBears experiencing some problems in Soda & Cory

EECS Wireless Maintenance: Aug 19, 6:00AM

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On Wed, Aug 19, we will be doing major upgrades to some of our wireless switches. This work will start at 6:00am to 8:00am. Users except BWRC will experience some outages. We expect that some of services will start coming back up in about 30 mins at varied locations. These upgrades are providing for the continuing reliability of the wireless infrastructure services.

[Read more…] about EECS Wireless Maintenance: Aug 19, 6:00AM

EECS Web Servers Maintenance, Aug 11, 9pm

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New versions of Apache and mod_ssl will be installed tonight, August 11, 2009, on the following servers:

* www.eecs.berkeley.edu
* www.cs.berkeley.edu
* lists.eecs.berkeley.edu
* iris.eecs.berkeley.edu


This will require a quick restart of each web server. Brief outages (less than 5 minutes) will be seen between 9:00pm and 9:30pm.

Resolved as of 2009-08-11 22:00:00

August 2009 Windows Server Patching

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Microsoft will release their patches for the month on Tuesday, August 11th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, August 12th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, August 12th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-08-12 09:00:00

July 2009 Microsoft out of band patching

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Microsoft is releasing critical patches for IE out of band. Production servers will be down for patching.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, July 29th, at 3:00 am.

Further reading is available at http://www.microsoft.com/technet/security/bulletin/ms09-034.mspx

Resolved as of 2009-07-29 11:14:00