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Instructional & Research Information Systems

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IRIS Staff

Oct 2010 Server Patching

October 12, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Oct 12th, 2010.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, Oct 13th, at 3:00 am.
[Read more…] about Oct 2010 Server Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

Problem with Home

October 8, 2010 by IRIS Staff

There is an issue with Home possibly being full. Staff have been notified and are investigating the problem.
[Read more…] about Problem with Home

Filed Under: Resolved Incidents Services: Home Directory Storage

Office 2011 for Mac is now available

October 8, 2010 by IRIS Staff

Office 2011 for Mac is now available on \\macsww\macsww

Instructions for accessing \\macsww\sww can be found at https://iris.eecs.berkeley.edu/15-faq/12-mac/homedir.html

-W

Filed Under: News

IMAP mail server down

October 7, 2010 by IRIS Staff

It appears that IMAP may be down. Staff have been notified and will be looking into it as soon as possible.
[Read more…] about IMAP mail server down

Filed Under: Resolved Incidents Services: IMAP Server

Update to the Windows Network Install services

October 5, 2010 by IRIS Staff

On Tuesday, Oct 5th, the EECS Windows Remote Installation Server will be retired, and the new EECS Windows Deployment Services server will begin service.

EECS will no longer offer installation of Windows XP over the network. XP install CD’s will still be available from the EECS help desk.

The new server will allow network installation of Windows Vista and Windows 7 for authenticated users.

For further information and instructions on installing Windows Vista or Windows 7 over the network see https://iris.eecs.berkeley.edu/15-faq/windows/install-net.html
[Read more…] about Update to the Windows Network Install services

Filed Under: Resolved Incidents Services: RIS

Home, Project, IMAP Down

October 4, 2010 by IRIS Staff

Home, Project were down and IMAP is currently down. Staff are investigating and hope to have service restored soon.
[Read more…] about Home, Project, IMAP Down

Filed Under: Resolved Incidents Services: IMAP Server

Emergency 6th Floor Soda switch reboot – 5:30pm

September 16, 2010 by IRIS Staff

An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.

Resolved as of 2010-09-16 17:45:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Sept 2010 Server Patching

September 14, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Sept. 14th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, Sept 15th, at 3:00 am.
[Read more…] about Sept 2010 Server Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

Office 2010 now available for Windows

August 6, 2010 by IRIS Staff

Office 2010 is now available for Windows (xp, vista, 7) on both 32bit and 64bit from department software warehouse. It is currently available from \\\\\\winsww\sww\public\office\2010.

If your machine is not in the eecs domain, you will have to type in \\\\\\winsww.eecs.berkeley.edu, type in your credentials, and then you can go into each folder to download it.

A limited number of DVDs are also available to loan-out from IRIS Helpdesk in 395 Cory Hall.

Filed Under: News

Emergency AirBears outage 6pm – 7pm

July 21, 2010 by IRIS Staff

The IST managed captive portal device for the EECS supported AirBears will be replaced at 6:00pm on July, 21, 2010. This is to resolve issues related to the hardware, including the problem that caused an outage earlier today.

Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.

Resolved as of 2010-07-21 18:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

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