Instructional & Research Information Systems
Microsoft will release their patches for the month on Tuesday, April 12th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, April 13th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, April 13th, depending on additional software updates.
[Read more…] about April 2022 Windows Server PatchingBeginning April 5, 2022, you will start to see changes in the CalNet 2-Step process for browsers (e.g., Apple Safari, Google Chrome, Mozilla Firefox, etc.). The upgraded workflow provides a simplified and accessible Duo login experience and offers a redesigned visual interface with security and usability enhancements.
[Read more…] about New CalNet 2-Step Look for BrowsersOur current NetApp fileservice architecture has multiple hostnames pointing to the same IP address. As a performance measure, we will be introducing some new IP addresses for some of the hostnames, very early on Tuesday, March 15. If you have any custom firewall rules for the current IP addresses, you may need to modify them to include the new ones.
This change should not create any interruption in service. Any active mounts of the former IP addresses will continue to work.
[Read more…] about Change of Some Fileservice IP Addresses March 15As of Monday, March 21, remote desktop access to winterm.eecs will be limited to on-campus hosts and VPN clients. To access winterm.eecs from off-campus after March 21, you will need to either use the campus VPN before connecting to winterm.eecs, or configure your Remote Desktop Connection to use the campus Remote Desktop Gateway service.
[Read more…] about Restricting Access to winterm.eecsMicrosoft will release their patches for the month on Tuesday, March 8th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 9th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, March 9th, depending on additional software updates.
[Read more…] about March 2022 Windows Server PatchingMicrosoft will release their patches for the month on Tuesday, February 8th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 9th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, February 9th, depending on additional software updates.
[Read more…] about February 2022 Windows Server PatchingMicrosoft will release their patches for the month on Tuesday, January 11th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 12th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, January 12th, depending on additional software updates.
[Read more…] about January 2022 Windows Server PatchingWe will be performing an OS upgrade on our departmental NetApp filers (upgrading from OnTAP version 9.7 to 9.8), which will require a service outage from 3pm to 9pm on Monday, January 3, 2022. All NFS and CIFS access to the filer (home and project storage) will be down during that time. Services (e.g. webservice) that depend on this storage will also be down or unresponsive.
While we are scheduling a 6 hour maintenance window, we will attempt to minimize the service outage if possible.
When maintenance is completed, NFS clients should automatically resume normal operation. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about Dept NetApp Filer Maintenance, 3pm January 3, 2022Due to the Winter Holidays, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Thursday, December 23 to Friday, December 31, reopening on Monday, January 3, 2022.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.
The IRIS Helpdesk office will be closed Monday, December 22 through Friday, January 7, re-opening on January 10. If you need assistance between December 20-22 or January 3-7, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.
Requests for IRIS network support or new IRIS accounts that are received after 5pm December 21 may not be processed until January 3, 2022.
During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.
Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reduced-it-support-winter-holidays-and-curtailment
Happy Holidays!
Microsoft will release their patches for the month on Tuesday, December 14th, 2021. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 15th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, December 15th, depending on additional software updates.