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Janet Shu

EECS Wireless RADIUS patching

February 3, 2010 by Janet Shu

On Wed, Feb 3rd from 8:00 to 9:00AM, there will be a patch to be applied for EECS department RADIUS server. Public facing services which depend on RADIUS are EECS-Secure, EECS-Open, and EECS-Guest authentication and accounting. We do not expect this work will cause an outage for these services, as the second, redundant server will remain operational during this time and should not be affected by this work. A one hour outage window has been scheduled in the event of unexpected problems.

Please contact with help@eecs or networks@eecs if you have any question.

Resolved as of 2010-02-03 08:41:00

Filed Under: Resolved Incidents Services: Wireless Networking

Network Maintenance for Edge Router

January 21, 2010 by Janet Shu

Due to IPmc errors on 10G4x module and it requires to reboot this module on edge router in order to fix the issue.

The edge router is the device for all incoming/outgoing EECS network traffic to campus network. We will schedule network maintenance window between 8:00AM to 9:00AM on Jan 21(Thursday) and use this time for rebooting and troubleshooting the issue. If everything goes ok, you will not experience network outage.

If you have any concerns, please contact with help@eecs or networks@eecs
[Read more…] about Network Maintenance for Edge Router

Filed Under: Resolved Incidents Services: Wired Networking

Wireless Network Outage from 8:30AM to 9:30AM on Jan 10

January 10, 2010 by Janet Shu

EECS Wireless AP controllers will be upgraded with the newer version of firmware on Jan 10 (Sun) at 8:30AM.

We will reboot 3 AP controllers one by one. We will schedule the wireless network downtime for about 1 hour. Each controller will take about 20 mins or less to reboot. You may experience that the wireless network will be down for about 20 mins during 8:30AM-9:30AM. This upgrade will not affect wireless users in BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-01-10 09:25:00

Filed Under: Resolved Incidents Services: Wireless Networking

New RADIUS server and EECS-Secure

December 15, 2009 by Janet Shu

Wireless AP controllers in Soda, Cory and Citris will switch to use new RADIUS server on Dec 15 at 9:00PM. The users may need to accept the new certificate from etips1.eecs.berkeley.edu in order to use EECS-Secure. If you are using other SSIDs, you will not be affected by this change.

You can follow the instructions to accept the new certificate based on what platform (xp,vista, windows 7 or mac) your laptop is using. https://iris.eecs.berkeley.edu/15-faq/21-network/eecs-secure.html

If you have other questions, please contact with help@eecs.

Resolved as of 2009-12-15 21:15:00

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless BWRC and EECS-Secure

December 14, 2009 by Janet Shu

BWRC wireless AP controller will switch to use new RADIUS server on Dec 14 at 10:00am. The users may need to accept the new certificate from etips1.eecs.berkeley.edu in order to use EECS-Secure. If you are using other SSIDs, you will not be affected by this change.

Resolved as of 2009-12-14 10:10:00

Filed Under: Resolved Incidents Services: Wireless Networking

Cisco Wireless Controllers reboot on Dec 5

November 30, 2009 by Janet Shu

New web-authentication certificate is installed in cisco wireless controllers and this requires to reboot the wireless controllers to take effect. The device will be rebooted on Dec 5 at 9:30am. The users in Soda,Cory and CITRIS will lose wireless connection during the reboot, it should take less than 5 mins for each ap controller to reboot and the services should be restored within a short outage. Since 3 ap controllers will require to be rebooted, the outage will be from 9:30am to 10:00am.

Resolved as of 2009-12-05 09:58:00

Filed Under: Resolved Incidents Services: Wireless Networking

Reboot BWRC Cisco wireless controller

November 26, 2009 by Janet Shu

New web-authentication certificate is installed in BWRC cisco wireless controller and this requires to reboot the BWRC wireless device to take effect. The device will be rebooted on Nov 26 at 10:00am. The users in BWRC will lose wireless connection during the reboot, it should take less than 5 mins and the services should be restored within a short outage. This reboot will also come with the new firmware upgrade as well.

Resolved as of 2009-11-26 10:05:00

Filed Under: Resolved Incidents Services: Wireless Networking

wireless network for EECS-Secure

November 14, 2009 by Janet Shu

We would switch to use old RADIUS servers due to the certificate issues on new RADIUS servers.

If you have XP and use EECS-Secure, please make sure your configuration on your wireless client is as following link:
https://iris.eecs.berkeley.edu/15-faq/05-windows_2000/xp-eecs-secure.html

If you have vista and use EECS-Secure, please make sure your configuration on your client is as following link:
https://iris.eecs.berkeley.edu/15-faq/05-windows_2000/vista-eecs-secure.html

Other issues, please contact with networks@eecs or help@eecs.

Thanks,

[Read more…] about wireless network for EECS-Secure

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless New RADIUS server

November 12, 2009 by Janet Shu

All of Cisco wireless devices have been switched to new RADIUS server on Nov 11 early morning around 3:00am.
[Read more…] about Wireless New RADIUS server

Filed Under: News

EECS Wireless Maintenance: Aug 19, 6:00AM

August 19, 2009 by Janet Shu

On Wed, Aug 19, we will be doing major upgrades to some of our wireless switches. This work will start at 6:00am to 8:00am. Users except BWRC will experience some outages. We expect that some of services will start coming back up in about 30 mins at varied locations. These upgrades are providing for the continuing reliability of the wireless infrastructure services.

[Read more…] about EECS Wireless Maintenance: Aug 19, 6:00AM

Filed Under: Resolved Incidents Services: Wireless Networking

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