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Janet Shu

Unscheduled AirBears Outage at Cory, Soda, Sutardja Dai and HMMB

July 21, 2010 by Janet Shu

The Captive Portal device for the EECS AirBears feed stopped responding at 10:11 a.m. It was restarted and returned to service at about 10:40 a.m. Users may have to re-authenticate to use AirBears again.

Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk

Resolved as of 2010-07-21 10:40:00

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless Network Outage on July 20 at 7:00AM

July 20, 2010 by Janet Shu

Wireless AP controllers will be upgraded with the production code on July 20 (Tuesday) at 7:00AM-8:30PM. I will reboot all Cisco AP controllers. I will schedule the wireless network downtime. You may experience that the wireless network will be down for about or less 20 mins for each building during 7:00AM-8:30AM. If everything goes ok, the total hours will take less than 1.5 hours. This upgrade will affect wireless users in Soda, Cory,Citris and BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-20 08:01:00

Filed Under: Resolved Incidents Services: Wireless Networking

Cory wireless network outage on May 27 at 8:00AM

May 27, 2010 by Janet Shu

Cory Wireless AP controller will be upgraded with the newer version of firmware on May 27(Thursday) at 8:00AM.

I will reboot Cory AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about or less 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Soda, Citris or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-27 08:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

Sutardja Dai Hall wireless network outage on May 26 at 8:00AM

May 26, 2010 by Janet Shu

A wireless AP controller in Sutardja-Dai Hall will be upgraded with the newer version of firmware on May 26(Wed) at 8:00AM.

I will reboot Sutardja-Dai Hall AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Cory,Soda or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-26 08:12:00

Filed Under: Resolved Incidents Services: Wireless Networking

Soda Wireless Network outage on May 25 at 8:00AM

May 25, 2010 by Janet Shu

Soda Wireless AP controller will be upgraded with the newer version of firmware on May 25(Tuesday) at 8:00AM.

I will reboot Soda AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Cory,Citris or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-25 08:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

BWRC Wireless Network outage on May 24 at 10:00AM

May 24, 2010 by Janet Shu

BWRC Wireless AP controller will be upgraded with the newer version of firmware on May 24 (Monday) at 10:00AM.

I will reboot BWRC AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 10:00AM-10:30AM. This upgrade will not affect wireless users in Soda, Cory and Citris. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-24 10:21:00

Filed Under: Resolved Incidents Services: Wireless Networking

EECS wireless RADIUS patching

May 13, 2010 by Janet Shu

On Thursday, May 13 from 9:00 to 10:00PM, there will be a patch to be applied for EECS department RADIUS server. This patch will fix a few issues in configuration replication between the Cluster nodes. Public facing services which depend on RADIUS are EECS-Secure, EECS-Open, and EECS-Guest authentication and accounting. We do not expect this work will cause an outage for these services, as the second, redundant server will remain operational during this time and should not be affected by this work. A one hour outage window has been scheduled in the event of unexpected problems.

Please contact with help@eecs or networks@eecs if you have any question.





Resolved as of 2010-05-13 21:40:00

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless at BWRC

May 10, 2010 by Janet Shu

You can use AirBears instead.
[Read more…] about Wireless at BWRC

Filed Under: Resolved Incidents Services: DHCP, Wireless Networking

EECS/AirBears Wireless Network outage 9:00PM on May 6

May 6, 2010 by Janet Shu

We would like to upgrade to the latest release of HMOL, 3.4r3 for some APs at Euclid Brewed Awakening coffee shop area. The latest HMOL release has many new and exciting features, including IPSec VPN access, Performance Sentinel, and improved client statistics. This upgrade should take less than half a hour.

Resolved as of 2010-05-06 21:23:00

Filed Under: Resolved Incidents Services: Wireless Networking

New AirBears deployment in EECS

March 3, 2010 by Janet Shu

A new AirBears deployment for Cory, Soda, remaining parts of Hearst Mining, Sutardja Dai, and 2108 Allston Way (BWRC) is scheduled for Wednesday, March 3rd between 06:00AM and 08:00AM.

During this outage we will be working with IST to install the new captive portal for EECS. The AirBears network will be intermittently unavailable during this work.

For the information on the new AirBears captive portal, please see the following URL. http://ls.berkeley.edu/mail/micronet/2009/0678.html

If you have any questions or concerns, please contact help@eecs.

Resolved as of 2010-03-03 06:29:00

Filed Under: Resolved Incidents Services: Wireless Networking

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