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Janet Shu

Unplanned Power outage at BWRC

March 22, 2011 by Janet Shu

There was a loss of power at BWRC around 11:15am this morning. The power for the whole building is down. This will be corrected as soon as possible by PG& E. We regret this inconvenience.

Resolved as of 2011-03-22 13:56:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS RADIUS server update on March 16 at 10:00PM

March 16, 2011 by Janet Shu

EECS RADIUS server will apply an update on March 16 at 10:00PM. This update will fix a bug in retrieving user attributes from AD if user name contains ‘0’. You should not be aware of this update, however we schedule from 10:00PM to 10:30PM just in case, please contact with networks@eecs.berkeley.edu for your concerns.

Resolved as of 2011-03-17 22:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

EMERGENCY SCHED OUTAGE Sutardja Dai Hall

March 16, 2011 by Janet Shu

EMERGENCY SCHED OUTAGE Sutardja Dai Hall 3/16/2011, Wednesday 5:00am – 6:00am

Equipment: sut1ds Location: Sutardja Dai Hall Date: 3/16/2011, Wednesday Start: 5:00am End: 6:00am

Description: During this network outage, core switch sut1ds will be reloaded to address dynamic memory fragmentation, which makes the IOS software unable to allocate memory for necessary processes. The reload should complete in 15 minutes, but an hour is scheduled for any problems.

During this time, the network will not be able to access. It will affect EECS wireless Airbears in EECS including Sutardja, Cory, HMMB, and also soda hall. It will affect wired connections in Sutardja Dai Hall and some area of cory hall in the gen assign classrooms.

169.229.200.120/29 Sutardja Dai, ks2 net 169.229.250.128/27 Cory, Gen Assign Classrooms 169.229.144.0/25 HMMB CITRIS net 136.152.170.0/23 EECS AirBears 136.152.176.0/23 Sutardja Dai AirBears



Resolved as of 2011-03-16 06:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Scheduled Outage in Sutardja Dai Hall

March 8, 2011 by Janet Shu

IST will reroute a fiber jumper in Sutardja Dai Hall from 6:30am to 7:00am on March 8, 2011.

During this work users on the following subnets in Sutardja Dai Hall will be without network connectivity.

eva_zone_cobalt_10.254.244.0/24 Evans-Zone-PPCS-Net_128.32.211.0/27 Evans-Zone-PPCS-Net_10.129.128.0/25 AirBears

Please direct any questions you may have regarding this announcement to IST. http://ist.berkeley.edu/support/service-desk/

Thanks.

Resolved as of 2011-03-08 07:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

IRIS Wireless networking maintenance Feb 5 at 10:00pm

February 5, 2011 by Janet Shu

IRIS Cisco AP Wireless controllers will be rebooted for regular maintenance purposes on Feb 5 at 10:00pm. All of the wireless SSIDs will be affected by this. You may experience intermittent connectivity issues while using the wireless networks during this time. Each of the four Access Point controllers will be rebooted one by one. The actual rebooting time may take only about 20 mins to restore wireless service. This maintenance is scheduled from 10:00pm to 12:00am. Please contact networks@eecs if you have any concerns or suggestions.

Thanks,

Resolved as of 2011-02-05 23:14:00

Filed Under: Resolved Incidents Services: Wireless Networking

EECS RADIUS server Upgrade

January 14, 2011 by Janet Shu

There are some new added features for RADIUS server, I will upgrade it on Jan 14 at 1300. Your service will not be interrupted by this. It should take less than half hour to get this done. If you have any question, you can send the email to networks@eecs

Thanks.

Resolved as of 2011-01-14 17:02:00

Filed Under: Resolved Incidents Services: Wireless Networking

Airbears: configuration change

January 8, 2011 by Janet Shu

I will change the mobility group configuration for Airbears on Jan 8 starting from 9:00am. It should take less than half hour. If you experience some airbears issues during/after that time, please send the email to networks@eecs

Thanks.

Resolved as of 2011-01-08 08:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

Airbears Portal slow connection

November 30, 2010 by Janet Shu

We are seeing connectivity issues on AirBears but not on EECS-secure. Either very slow or lost packets when you connect to Airbears. We have opened a ticket with IST and staff are looking into it.

Resolved as of 2010-12-01 08:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless Network Outage on Aug 12 at 7:30AM

August 12, 2010 by Janet Shu

Wireless AP controller at Soda, Cory and Sutardja Dai will be upgraded with the latest code on Aug 12 (Thursday) at 7:30AM-9:00AM. I will reboot 3 Cisco AP controllers. You may experience that the wireless network at Soda, Cory and Sutardja Dai will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-08-12 08:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

BWRC Wireless Network Outage on July 28 at 7:30AM

July 28, 2010 by Janet Shu

Wireless AP controller at BWRC will be upgraded with the latest code on July 28 (Wed) at 7:30AM-8:30AM. I will reboot BWRC Cisco AP controller. You may experience that the wireless network at BWRC will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users in BWRC only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-28 08:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

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