SMTP Server

Delivery of email via gateway.EECS.Berkeley.EDU to @EECS.Berkeley.EDU, @CS.Berkeley.EDU and @ERSO.Berkeley.EDU email addresses was delayed starting at Thursday January 22, 2009 19:22.

gateway.EECS.Berkeley.EDU was unable to deliver email to one of the EECS SMTP servers that expands forwarding for users and mailing lists due to a temporary problem on that SMTP server. gateway.EECS.Berkeley.EDU should have then tried the other EECS SMTP server that expands forwarding, but it did not.

Normal service resumed Friday January 23, 2009 06:14. No email was lost. Warning messages concerning the delivery delay were sent to EECS and ERSO senders after four hours.

Staff is studying the situation and considering options to make the situation more robust in order to prevent future similar unplanned outages/delays.

Resolved as of 2009-01-23 06:14:00

The infrastructure Technical Staff have been notified that a department-wide problem is occurring with sending email due to smtp server failure. At the moment, the reason for the failure is unknown. Updates will be posted and resolutions forthcoming.
[Read more…] about SMTP Server gateway.eecs.berkeley.edu

Due to human error, two of the departmental Mail eXchangers had a temporary problem between 1:03 p.m. and 1:12 p.m. PDT on Monday February 25, 2008.

In addition to the normal delivery to @ERSO.Berkeley.EDU, @CS.Berkeley.EDU, and @EECS.Berkeley.EDU e-mail addresses during that time, bounces were sent to the envelope sender typically with a “Subject: Returned Mail” and text about either “mailtest.cs.berkeley.edu: host not found” or “mailtest.EECS.Berkeley.EDU>… User unknown”

No email was lost. We are sorry for the inconvenience.

Resolved as of 2008-02-25 13:12:00