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IRIS Website

IRIS Website

iris.eecs website accidentally shut down

December 15, 2011 by Rob McNicholas

A contractor working in our machine room accidentally blocked the airflow to the iris.eecs.berkeley.edu server, causing it to overheat and crash. The server was allowed to cool down and has been successfully restarted.

The contractors have been asked to please not do that again.

Resolved as of 2011-12-15 16:15:00

Filed Under: Resolved Incidents Services: IRIS Website

Department website maintenance, Sep 1, 10pm

September 1, 2011 by Rob McNicholas

The Department website (www.eecs/www.cs and all hosted virtual hosts) will be down briefly on September 1, 2011 at 10pm for a software upgrade. Apache will be upgraded to version 2.2.20, which fixes a critical issue. See [the original announcement in the Apache mailing list archives](https://mail-archives.apache.org/mod_mbox/httpd-announce/201108.mbox/browser) for details.

Total downtime should be less than 15 minutes.

Resolved as of 2011-09-01 22:32:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website

Storage Migration

July 12, 2011 by IRIS Staff

home.eecs and project.eecs will be down from 8pm to midnight on July
12th, 2011 to be migrated to new equipment. The actual downtime is
expected to be much smaller.

The rest of this notice is primarily targeted at system administrators.
If you choose to read this and have questions about some of the
technical details, please contact your system administrator(s).

1) NFS exports will change. AMD/automaps will be updated accordingly.
Most changes will be straightforward. Some project spaces will be
handled differently, see the details below. Note that this implies
a re-mount.

    Old                        New
home:/eecs/<user>     home:/vol/home/eecs/<user>
project:/proj/<name>  project:/vol/proj/<name>

2) CIFS shares will not change (except for the specially-handled project
spaces). However, SMB2 will be enabled (including durable filehandles).

3) The following project spaces will be migrated differently:

     Old NFS export                 New NFS export
project:/proj/aneureuther       cluster:/vol/cproj/aneureuther
project:/proj/b-cam             cluster:/vol/cproj/b-cam
project:/proj/brass             cluster:/vol/cproj/brass
project:/proj/daw-a             cluster:/vol/cproj/daw-a
project:/proj/demmel-d          cluster:/vol/cproj/demmel-d
project:/proj/graham            cluster:/vol/cproj/graham
project:/proj/hilfinger-a       cluster:/vol/cproj/hilfinger-a
project:/proj/iram              cluster:/vol/cproj/iram
project:/proj/jordan-a          cluster:/vol/cproj/jordan-a
project:/proj/millennium        cluster:/vol/cproj/millennium
project:/proj/neureuther        cluster:/vol/cproj/neureuther
project:/proj/neureuther-flcc   cluster:/vol/cproj/neureuther-flcc
project:/proj/neureuther-intel  cluster:/vol/cproj/neureuther-intel
project:/proj/now               cluster:/vol/cproj/now
project:/proj/parlab            cluster:/vol/cproj/parlab
project:/proj/radlab            cluster:/vol/cproj/radlab
project:/proj/tinyos            cluster:/vol/cproj/tinyos
project:/proj/titanium          cluster:/vol/cproj/titanium
project:/proj/vision            cluster:/vol/cproj/vision
project:/proj/vision-b          cluster:/vol/cproj/vision-b
project:/proj/vision-c          cluster:/vol/cproj/vision-c
project:/proj/vision-e          cluster:/vol/cproj/vision-e
project:/proj/yelick            cluster:/vol/cproj/yelick
project:/proj/yelick-old        cluster:/vol/cproj/yelick-old

If the project space in the above list had CIFS share(s) associated with
it, the said share(s) will retain their name, but will now live on
\\\\\\CLUSTER\<share_name>.

If you have questions or concerns about the timing or technical details,
then please email me at aculich@eecs.berkeley.edu or drop by 319 Soda;
as many of you know, Fred Archibald has retired and I have taken over
his role managing IDSG, so whether or not you have storage questions,
feel free to drop by my office to say hello and introduce yourself.
[Read more…] about Storage Migration

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, IRIS Website, Project Storage, Wiki Hosting

IRIS website down for maintenance

June 20, 2011 by Rob McNicholas

The IRIS website and applications (network and account query and request forms) will be offline 8pm tonight to 7am Tuesday while the backend database is upgraded.

The database downtime is for the IST-provided Oracle service to be moved to new hardware.

Resolved as of 2011-06-21 09:15:00

Filed Under: Resolved Incidents Services: IRIS Website

UPS Installation/Various System Outages

March 21, 2011 by IRIS Staff

Delivery is expected Monday for our new UPS which will be installed in the 290 Soda Hall server room. Some services will be down for short periods on Tuesday while they are moved off of room power and onto temporary power. Later in the week, there will be a second outage while those machines are moved onto the new UPS. Additionally, there may be a longer outage of our storage systems while some upgrades are done.

While I realize that this post is somewhat vague, a lot depends on exactly when the UPS is delivered and how long it takes to install it. I will be posting more refined notes to narrow down the scope of what services will be out (and when) as time goes on.

While we realize that there may be some inconveniences for some, please bear with us as we strive update our services and minimize outages for the future

[Read more…] about UPS Installation/Various System Outages

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Active Directory, Department Webservice, DHCP, DNS, Home Directory Storage, IMAP Server, IRIS Website, Mailing Lists, NIS, Project Storage, Wiki Hosting, winterm.eecs

Brief outage to most IRIS services

March 3, 2011 by Rob McNicholas

The IRIS Storage Area Network seems to have gone offline around 8:20am, and was restored around 8:45am. This impacted almost all IRIS services.

More details will be posted as they become available.

Resolved as of 2011-03-03 08:45:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage

Various IRIS Servers Down 8am-10am Monday

February 28, 2011 by IRIS Staff

Electrical upgrades are needed in 290 to accommodate our new UPS.

There will be an electrical outage on Monday, February 28, 2011, in 290 Soda Hall. Windows servers WDS, WINTERM and PRINT will be down from 8:00am – 10:00am.

iris.eecs and wiki.eecs will also be down during this time.

We apologize for the inconvenience.

Resolved as of 2011-02-28 10:15:00

Filed Under: Resolved Incidents Services: IRIS Website, Print Server, WDS, Wiki Hosting, winterm.eecs

290 Machine Room Outage

February 24, 2011 by Eric Fraser

Some electrical work in 290 Soda caused the unexpected downtime of several IDSG services, including Home and Project Storage, Departmental Webservers, and others. The power has been restored. Some services are still being restored.

Work was in preparation for a new UPS system in the machine room. This involved moving some circuits on systems that have redundant power. There were not expected to be any outages at this time.
[Read more…] about 290 Machine Room Outage

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, IRIS Website, Jabber, Project Storage

Brief outages to a number of services, *rescheduled* Dec 20, 5-7pm

December 20, 2010 by Rob McNicholas

A number of Department services will experience brief outages between 5pm and 7pm on Thursday, Dec 16th for SSL Certificate renewal. These services are:

* www.eecs / www.cs and other IRIS-hosted websites
* lists.eecs mailing list web interface
* jabber.eecs IM server
* iris.eecs IRIS website
* wiki.eecs IRIS Wiki hosting

No service should be down for more than 10 minutes.

[SSL Certificates](https://secure.wikimedia.org/wikipedia/en/wiki/SSL_certificate) are needed to secure connections to the servers. They typically expire every 1, 2, or 3 years. We are installing 3-year certificates at this time.

Advanced users may want to know that we are switching to a new Certificate Authority at this time. Please see [the Nov 4th IRIS News article](https://iris.eecs.berkeley.edu/news/4591-new-ssl-certificate-service) for information on this new CA.
[Read more…] about Brief outages to a number of services, *rescheduled* Dec 20, 5-7pm

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Website down for maintenance, Wednesday 5pm

November 3, 2010 by Rob McNicholas

The IRIS website (iris.eecs.berkeley.edu) will be down for maintenance on Wednesday, November 3rd from 5pm – 6pm.

This will affect the news and documentation portion of the IRIS website, as well as the Network and Roster applications.

This downtime will be used to upgrade the web application software to a newer version.

Resolved as of 2010-11-03 17:43:00

Filed Under: Resolved Incidents Services: IRIS Website

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