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Soda Hall 2nd Floor Power Outage on June 13, 2024

June 3, 2024 by Lars Rohrbach

As noted following the January 4th Soda Hall power outage, an additional power outage for the second floor of Soda Hall is being scheduled to complete a circuit breaker replacement. Electrical power to the Soda Hall second floor will be down during much of the day on Thursday, June 13, 2024. Critical systems will be down from about 6am until perhaps 5pm.

Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.

Any systems that remain powered-on but make use of HOME or PROJECT storage may become unresponsive during this time. Rebooting after maintenance is completed is usually recommended.

Services that will remain online and available include: DHCP, EECS Active Directory, EECS LDAP, wired networking, DNS (cronus.eecs), and maillists (lists.eecs), and the main department website eecs.berkeley.edu.


UPDATE

[2024-06-13 | larsrohr ]

We were in progress of restoring all services around 3:30pm, when the electricians discovered there was a problem at the circuit panel (i.e. a burning smell and smoke!). A full shutdown was again done, and as of about 4:45pm the electricians confirmed that one of the new circuit breakers is not viable; they are putting an old breaker back in place so that electrical service can be restored.


UPDATE

[2024-06-13 | larsrohr ]

Power was restored shortly after 5pm. As of 6:30pm, we have various services back online, but NetApp fileservice is having some trouble — we are working with the vendor to fix this.


UPDATE

[2024-06-13 | larsrohr ]

All HOME and PROJECT shares are once again available, and remaining IRIS services are being brought online.

As usual, we recommend rebooting your machine if you are experiencing any issue after this maintenance, and then feel free to contact help@eecs.berkeley.edu if problems continue.

Resolved as of 2024-06-13 7:15pm

Filed Under: Resolved Incidents Services: Department Webservice, Home Directory Storage, Personal Web Pages, Print Server, SMTP Server, Unix Login Server, winterm.eecs

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