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Rob McNicholas

Jabber, Mailing Lists, Wikis down tonight 11pm

January 29, 2015 by Rob McNicholas

The [department’s mailing list server](https://lists.eecs.berkeley.edu), [wiki server](https://wiki.eecs.berkeley.edu) and jabber/xmpp server will each be briefly unavailable tonight, January 29th, between 11pm and midnight.

An important security patch has been released which must be applied as soon as possible. We apologize for the short notice on this downtime.

Resolved as of 2015-01-29 23:37:00

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists, Wiki Hosting

IRIS website unplanned outage earlier today

December 29, 2014 by Rob McNicholas

The [IRIS website](https://iris.eecs.berkeley.edu) was unreachable Dec 29th from around 2am until around 4pm. A change in configuration was made at 2am to put move all departmental websites behind a load-balancer. A misconfiguration in the balancer was preventing SSL connections from working.

The misconfiguration has been fixed and the site is functioning normally again. My apologies for the inconvenience.



Resolved as of 2014-12-29 15:50:00

Filed Under: Resolved Incidents Services: IRIS Website

IRIS Website Maintenance, Sunday Dec 14

December 14, 2014 by Rob McNicholas

The [IRIS website](https://iris.eecs.berkeley.edu/) will be unavailable from 8am to 10am on Sunday, December 14th. This includes the Roster and Network registration applications.

The Oracle database that drives our site will be down for patching during this time.

Resolved as of 2014-12-14 09:15:00

Filed Under: Resolved Incidents Services: IRIS Website

Mailing List & Jabber Downtime, Monday 6pm

November 17, 2014 by Rob McNicholas

The Department’s database server will be patched and rebooted Monday, November 17th at 6pm. Total downtime is expected to be less than 15 minutes. Applications that depend on this database will be down during this time. This includes our Jabber/XMPP server, jabber.eecs.berkeley.edu and our mailing list server, lists.eecs.berkeley.edu.

Mail sent to lists.eecs during this time will be held for later delivery. Delivery will be delayed but no mail will be lost.

Resolved as of 2014-11-17 18:03:00

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

apps.eecs, wiki.eecs downtime Friday 8am

October 17, 2014 by Rob McNicholas

The server hosting apps.eecs.berkeley,edu, wik.eecs.berkeley.edu and some other project websites[*] will be rebooted Friday, October 17th 2014 between 8am and 9am. Total downtime should be around 5 to 10 minutes.

This server is experiencing poor network performance. This reboot will be to reconfigure the virtual machine with a new network driver which has shown significantly better performance in our testing. Current bandwith to our NFS server is lmited to around 1.2 MB/s. In testing with the new driver, we are getting around 25 MB/s.

As usual, please send any questions or comments to the IRIS helpdesk at help@eecs.berkeley.edu.

[*] The full list of affected websites is:

  • bjc.berkeley.edu
  • bsim.eecs.berkeley.edu
  • csillustrated.berkeley.edu
  • leed.eecs.berkeley.edu
  • rt.eecs.berkeley.edu
  • snap.berkeley.edu
  • wiki.eecs.berkeley.edu
  • www-device.eecs.berkeley.edu
  • www-video.eecs.berkeley.edu

[Read more…] about apps.eecs, wiki.eecs downtime Friday 8am

Filed Under: Resolved Incidents Services: Department Webservice, Wiki Hosting

PHP upgrade on apps.eecs, Wednesday Sep 3

September 3, 2014 by Rob McNicholas

We have had numerous requests to upgrade PHP on apps.eecs to a newer version. Version 5.3 is available for this operating system and, barring any complaints, will be installed Wednesday, September 3rd beginning at 5pm. The server will be briefly restarted between 5pm and 6pm to complete the installation. This will affect the web hosts:

  • apps.eecs.berkeley.edu
  • bjc.berkeley.edu
  • bsim.eecs.berkeley.edu
  • csillustrated.berkeley.edu
  • leed.eecs.berkeley.edu
  • rt.eecs.berkeley.edu
  • snap.berkeley.edu
  • wiki.eecs.berkeley.edu
  • www-device.eecs.berkeley.edu

If you manage content on any of these hosts, please check your scripts for compatibility with PHP 5.3. The following references may be helpful

  • http://php.net/manual/en/migration52.php
  • http://php.net/manual/en/migration53.php
  • http://stackoverflow.com/questions/9587767/upgrading-from-php-5-1-to-php-5-3

[Read more…] about PHP upgrade on apps.eecs, Wednesday Sep 3

Filed Under: Resolved Incidents Services: Wiki Hosting

Jabber Server Maintenance, July 1 6pm

July 1, 2014 by Rob McNicholas

The Department’s jabber/xmpp server jabber.eecs.berkeley.edu will be upgraded to the [latest release of Openfire](http://www.igniterealtime.org/builds/openfire/docs/latest/changelog.html) on Tuesday July 1, 2014 beginning at 6pm. The server will be shut down at 6pm and should be back up no later than 6:15pm.

Resolved as of 2014-07-01 18:05:00

Filed Under: Resolved Incidents Services: Jabber

Mail List, Web Server maintenance, June 30 6pm

June 30, 2014 by Rob McNicholas

The Department’s mailing list server (lists.eecs.berkeley.edu) and web servers (www.eecs.berkeley.edu, apps.eecs.berkeley.edu) will be patched and rebooted tonight, June 30 2014, at 6pm. Downtime is expected to be less than 10 minutes.

During this outage the web interfaces will be unavailable, and incoming and outgoing mail will be temporarily delayed. No mail will be lost.
[Read more…] about Mail List, Web Server maintenance, June 30 6pm

Filed Under: Resolved Incidents Services: Department Webservice, Mailing Lists

June 2014 Windows Server Patching

June 11, 2014 by Rob McNicholas

Microsoft will release their patches for the month on Tuesday, June 10, 2014.

PRINT and WINTERM will automatically patch and reboot Wednesday, June 11, at 3:00 am.

WINTERM may be unavailable till 10:00am Wednesday, June 11th, depending on additional software updates.

Resolved as of 2014-06-11 09:00:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

Many IRIS Services Down for Patching, 6pm Tonight

June 5, 2014 by Rob McNicholas

Another [OpenSSL bug was announced today](http://www.openssl.org/news/secadv_20140605.txt), so many IRIS services will be briefly down for patching tonight starting at 6pm. This includes www.eecs, iris.eecs, lists.eecs, jabber.eecs, and apps.eecs. Each service will be down for a few minutes between 6pm and 7pm tonight, June 5, 2014.

Resolved as of 2014-06-05 21:09:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

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