Resolved as of 2013-09-27 15:02:00
Resolved as of 2013-09-12 15:59:00
BWRC is currently experiencing a network outage, seemingly as a result of a carrier issue between BWRC and EECS. BWRC network services are down and IDSG is investigating the issue presently.
Thank you for your continued patience,
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PRINT and WINTERM will automatically patch and reboot Wednesday, Sep 11th, at 3:00 am.
WINTERM may be unavailable till 10:00am Wednesday, Sep 11th. This depends on the needed level of application updates in addition to the operating system updates.
Resolved as of 2013-09-23 11:55:00
The current LDAP servers are old legacy systems slated to be replaced in the very near future. The configuration of these servers and the services that rely on it is non-optimal which results in problems with authentication to some (but not all) services that rely on LDAP.
The new LDAP system is in its final testing phases now and will completely replace the aging infrastructure we have now.
The problem with the system was detected by IT staff with one of our monitoring systems which alerted us. We are not aware of any impact to the community and have received no reports from anyone. If you experienced any authentication problems between 1-2am then please let us know by writing to email@example.com
Resolved as of 2013-09-07 01:57:00
A hardware failure of a network switch has affected part (but not all) of the wired network on the 4th floor of Soda Hall.
We are working to replace the failed switch, but if you need your device re-connected sooner you can contact the helpdesk at help@eecs or call 510-642-7777. Provide your device hostname, MAC address, and the port cable ID where your network cable is plugged into the wall, and we’ll move your device to another port so you will have service restored while we continue working on the failed switch.
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Resolved as of 2013-08-27 19:42:00
Resolved as of 2013-08-16 06:30:00
Microsoft will release their patches for the month on Tuesday, August 13th, 2013.
PRINT, and WINTERM will automatically patch and reboot Wednesday, August 14th, at 3:00 am.
WINTERM will be unavailable till 10:00am August 14th.
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Starting around 11:20PM tonight, both of the EECS department websites, http://www.cs.berkeley.edu/ and http://www.eecs.berkeley.edu/, became unreachable. Staff are looking into the problem, but no known cause is apparent at this time.
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