We are working to replace the failed switch, but if you need your device re-connected sooner you can contact the helpdesk at help@eecs or call 510-642-7777. Provide your device hostname, MAC address, and the port cable ID where your network cable is plugged into the wall, and we’ll move your device to another port so you will have service restored while we continue working on the failed switch.
UPDATE
[2013-09-10 11:43:09 | Janet Shu]
Since the devices affected by the switch failure have been moved to temp ports on an alternate switch, we plan to move ports from the alternate switch to the replaced/new switch on Sep 12 between 9:00-10:00am. You might experience some intermittent network connectivity issues at 4th floor of Soda. Please let us know at help@eecs or 510-642-7777 if your device is still having network connectivity issues after 10:00am. Thanks.
UPDATE
[2013-08-23 11:53:05 | Edward Karuna]
The devices affected by the switch failure have been moved to ports on an alternate switch, and service should be restored. Please let us know at help@eecs or 510-642-7777 if your device is still having network connectivity issues.
Resolved as of 2013-08-23 11:49:00