On Wednesday July 17th from 7am to 10am the Campus Fire Marshall and Physical Plant Campus Services (PPCS) will perform an emergency generator test simulating loss of normal power to the building. During this test all normal power to Sutardja Dai Hall will be off. The main impact on IRIS infrastructure services will be a shutdown of the cluster.eecs and instfs.eecs fileservers.
[Read more…] about July 17th SDH Power Shutdown 7am-10am (Will affect cluster.eecs and instfs.eecs)
July 2013 Server Patching
PRINT and WINTERM will automatically patch and reboot Wednesday, July 10th, at 3:00 am.
Resolved as of 2013-07-18 15:21:00
Upcoming Wifi Improvements
Dear EECS Community,
Over the past few months IDSG has invested significant amounts of time reviewing and analyzing the feedback provided to us, via multiple channels, by the EECS community. Among these channels were the IRIS survey, network trouble tickets and help desk reports. The most commonly received piece of feedback regarded the general lack of reliability and performance in the wireless services currently offered by the college.
After carefully inspecting the situation and attempting to determine the root cause of this issue it has been found that the single most significant contributor to this problem is the proliferation of rogue wireless devices. These devices not only decrease the reliability of the EECS network as a whole, but also exacerbate a number of smaller issues inherent to the very nature of wireless communications.
In order to adequately confront this threat and provide our community with the expected level of wireless service, we will begin active mitigation of unapproved wireless devices found to be broadcasting in [IRIS airspace](https://iris.eecs.berkeley.edu/15-faq/21-network/20-wireless.html#coverage) beginning on Thursday, June 27th. These actions will only apply to devices that provide wireless service such as access points and wireless routers. All other devices (including phones, tablets, and PDAs) will be entirely unaffected by this change. This action will be performed automatically and without prejudice as per our wireless vendor’s best practices.
As always we are open to feedback from the community and welcome the reporting of any and all issues at help@eecs.berkeley.edu.
Thank you,
IDSG Networking Team
[Read more…] about Upcoming Wifi Improvements
EECS bMail Training
Training and Q&A in the bMail user interface, will be held from 1:30 to 3:00pm in 306 Soda, the HP Auditorium, on Aug 14th, 2013
The first 30-45 minutes of the session will be focused on an overview of bMail and connecting to Thunderbird. Then in the Q&A portion we will clarify any questions you have and listen to your concerns.
For you to have the smoothest migration experience possible we recommend attending one of these sessions.
Further training and videos are also available on the bConnected web site: http://bconnected.berkeley.edu
See https://iris.eecs.berkeley.edu/bmail for more useful links
June 2013 Server Patching
PRINT and WINTERM will automatically patch and reboot Wednesday, June 12th, at 3:00 am.
WINTERM will be unavailable till 10:00am June 12th.
Resolved as of 2013-07-18 15:21:00
Network cable switchover and disk upgrades for IRIS file servers on June 4th at 3pm
Resolved as of 2013-06-04 17:34:00
Filers change to support Windows 8
In order to move towards greater support for Windows 8 in the department, SMB2 signing has been enabled on the filers. No adverse impact should be experienced, but please contact the helpdesk if your Windows mounts or CIFS shares start to act strangely.
CalMail SMTP Server Not Working
CalMail SMTP server appears to be malfunctioning. As a result, one cannot send email via any email client or web browser. We will let you know when this issue is resolved.
[Read more…] about CalMail SMTP Server Not Working
May 2013 Server Patching
PRINT and WINTERM will automatically patch and reboot Wednesday, May 15th, 2013, at 3:00 am.
WINTERM will be unavailable till 10:00am May 15th, 2013.
Resolved as of 2013-05-17 11:43:00
Partial loss of network on 3rd floor of Cory hall connected to AC failure
Part of the wired & wireless network on the 3rd floor of Cory hall is down because of a switch that failed from overheating due to an AC unit failure. Contacting the vendor for replacement parts.
[Read more…] about Partial loss of network on 3rd floor of Cory hall connected to AC failure