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Instructional & Research Information Systems

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Mailing Lists

Mailing List service

Brief outages to various IRIS services, June 28 6pm-7pm

June 28, 2016 by Rob McNicholas

A few IRIS servers must be restarted to install operating system patches. This includes the [IRIS website](https://iris.eecs.berkeley.edu/), [IRIS Mailing List server](https://lists.eecs.berkeley.edu), [Department website](http://www.eecs.berkeley.edu), and department jabber service.

Servers will be restarted starting at 6pm Tuesday June 28th. No service should be down for more than 10 minutes, and maintenance should be complete by 7pm.
[Read more…] about Brief outages to various IRIS services, June 28 6pm-7pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

lists.eecs mailing list server misbehaving

June 3, 2016 by Rob McNicholas

The Department’s mailing list server lists.eecs.berkeley.edu has been experiencing occasional delays in sending messages. Some outgoing messages have been delayed by as much as 40 minutes. As part of the debugging process we are patching and rebooting the server around 10:40am.

Staff are investigating the problem and will post updates here as we learn more.
[Read more…] about lists.eecs mailing list server misbehaving

Filed Under: Resolved Incidents Services: Mailing Lists

Dept Web Servers, Mailing Lists, Jabber maintenence, May 11 6pm

May 11, 2016 by Rob McNicholas

The department’s web server [www.eecs](http://www.eecs.berkeley.edu), the IRIS website [iris.eecs](https://iris.eecs.berkeley.edu/), the jabber server jabber.eecs and mailing list server [lists.eecs](https://lists.eecs.berkeley.edu) will be briefly unavailable May 11 beginning at 6pm to install operating system patches which require a server restart.

We expect all servers to be back in operation by 6:15pm.

As usual, please send any questions or comments to help@eecs.berkeley.edu.

Resolved as of 2016-05-11 18:11:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Mailing Lists

Mail List Server Maintenance, March 23 8pm-12am

March 23, 2016 by Rob McNicholas

The Department’s Mailing List server lists.eecs.berkeley.edu wlll be down for maintenance Wednesday, March 23rd at 8pm for a major upgrade. The [Sympa](http://www.sympa.org/) mailing list software will be upgraded from version 5.4.5 to the most current version, 6.2.14.

We hope the upgrade will be completed by 10pm but are scheduling extra time in case of unexpected problems.

Mailing list owners and editors may wish to review the [Sympa release notes](http://www.sympa.org/distribution/latest-stable/NEWS) for a summary of changes.
[Read more…] about Mail List Server Maintenance, March 23 8pm-12am

Filed Under: Resolved Incidents Services: Mailing Lists

Scattered Service outages tonight, Feb 17, 6-7pm

February 17, 2016 by Rob McNicholas

Critical RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Feb 17, IDSG will be patching and rebooting affected servers. The following IRIS services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Department web services (www.eecs, www.cs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2016-02-17 18:13:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

lists.eecs maintenence, Feb 10, 6pm

February 10, 2016 by Rob McNicholas

The department’s mailing list server lists.eecs.berkeley.edu will be briefly unavailable tonight starting at 6pm, when it will be restarted to complete installation of some operating system patches.

In addition, message archiving will be temporarily disabled beginning at 5pm in order to migrate our mailing list archives to our new storage server. After the restart, list archiving will resume and all previously-delivered messages will be archived.

We expect the server to back in service no later than 6:15pm.

[Read more…] about lists.eecs maintenence, Feb 10, 6pm

Filed Under: Resolved Incidents Services: Mailing Lists

Linux Server Patching, Jan 14th 9pm-10pm

January 12, 2016 by Rob McNicholas

A number of IRIS services will experience brief outages Thursday January 14th between 9pm and 10pm while they are restarted after patching. These include:

* www.eecs.berkeley.edu
* lists.eecs.berkeley.edu
* jabber.eecs.berkeley.edu
* wiki.eecs.berkeley.edu
* apps.eecs.berkeley.edu


We expect each service to be down for at most 10 minutes.

Resolved as of 2016-01-14 21:28:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Various IRIS Services Down for patching, Wednesday, 6pm

December 23, 2015 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Dec 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

Department web services (www.eecs, www.cs, apps.eecs, and all IRIS-hosted project websites)

Department mailing list services (lists.eecs.berkeley.edu)

Department wiki service (wiki.eecs.berkeley.edu)

Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)

Department jabber/xmpp service (jabber.eecs.berkeley.edu)

IRIS website (iris.eecs.berkeley.edu)
[Read more…] about Various IRIS Services Down for patching, Wednesday, 6pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Brief outage to numerous services, Thur Nov 12 7pm

November 12, 2015 by Rob McNicholas

IDSG’s Linux Servers will be patched and rebooted tonight starting at 7pm. Numerous services will experience brief outages between 7pm and 8pm, including:

web service from www.eecs.berkeley.edu, iris.eecs.berkeley.edu, apps.eecs.berkeley.edu, wiki.eecs.berkeley.edu

Mailing Lists from lists.eecs.berkeley.edu

Jabber/XMPP service from jabber.eecs.berkeley.edu

ftp service from ftp.eecs.berkeley.edu

No service should be down for more than 10 minutes.

During this maintenance window, the [Openfire](http://www.igniterealtime.org/projects/openfire/index.jsp) software on jabber.eecs will also be upgraded from version 3.9.3 to version 3.10.2, [which should fix some outstanding bugs](http://www.igniterealtime.org/builds/openfire/docs/latest/changelog.html).





Resolved as of 2015-11-12 20:00:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

Brief outage to Jabber, Mailing Lists

October 14, 2015 by Rob McNicholas

There are some operating system patches to be installed on our database server that require it be rebooted. jabber.eecs and lists.eecs both depend on this database server, and will likely experience brief outages Wednesday Oct 14th between 10pm and 10:15pm.
[Read more…] about Brief outage to Jabber, Mailing Lists

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

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