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IRIS

Instructional & Research Information Systems

IMAP Server Problems solved

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The IMAP Sever problems with logging in and not seeing the INBOX or folders that were ongoing the past few days have been solved.

While we are fairly certain that there will be no re-occurrence of this problem, if you experience problems with your IMAP client getting an empty INBOX and no folders, please quit your email client and try again. If you still have a problem then please contact help@eecs.
[Read more…] about IMAP Server Problems solved

EECS Wireless Outage

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There will be a brief interruption in EECS wireless services tomorrow (1/4/07) between 07:30 and 08:00. All of the wireless controllers will need to be rebooted as part of some routine maintenance. Outages should be quite brief however, users of either the Guest or EECS-11a WLANs may need to reauthenticate. We regret any inconvenience this might cause.

IMAP Service Interruption, January 2, 1:15pm

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The IMAP server rebooted itself around 1:15pm today, causing a brief
interruption of service and the reappearance of recently
deleted/read messages as new. For now, service seems to have been fully restored. IDSG is investigating, and we will post details as we receive them at helpdesk.

HERMES down for patching

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My apologies for the short notice, but HERMES will be down for patching today, December 22nd, from 4:00p¿5:00p.

Both Thunderbird and Firefox require upgrading.

Computing Support during the Winter Holiday

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Due to the Winter Holidays, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Saturday, 12/23/2006 to Tuesday, 01/02/2007.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. We expect full service to resume on January 2nd.

The EECS Department’s Computer Helpdesk will be closed during this time. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2nd.

During the break, Instructional labs will be locked, but the main servers should remain online (imail.eecs, inst.eecs, cory.eecs, mamba.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs over the break. If you are unable to contact inst@eecs, you can leave a message at 643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2nd.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option ‘Automatically download the updates and install them on the schedule that I specify’, with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

  • Instructional Computing Environment: inst@eecs
  • Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Brief wireless network outages in Soda Hall

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There will be brief wireless network outages on Soda 5th-7th floor at 12:30AM-12:40PM while we reboot network hardware.

This will affect users who use WIRELESS connection on 5th-7th floor of Soda.
We regret any inconvenience this may cause. Please make your plans accordingly.