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Instructional & Research Information Systems

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Email bouncing problem

January 30, 2007 by IRIS Staff

There was a problem during the morning of Monday January 29, 2007
that resulted in some email bouncing between 07:18 and 07:54.

One of the EECS mail servers running anti-virus software failed to
properly restart the anti-virus software (01/29/2007 07:18:31)
after it downloaded an updated pattern file.

The email server in question is configured to by default report a
transient mail problem when the anti-virus software is unavailable.
We were able to reproduce the expected transient mail problem
in our testing.

For reasons that are not currently apparent, it appears the EECS
Barracuda anti-spam appliances started bouncing some email during
the 07:18 and 07:54 time period Monday January 29, 2007. We would
have expected the transient mail problem to cause the EECS Barracuda
anti-spam appliances to try to send the messages again after a short delay.

The email problem was fixed Monday January 29, 2007 07:54 am.

We hope that any senders of email to an @EECS.Berkeley.EDU address during
the relevant time period will check their bounces and send/resend an
email if appropriate.

If you sent any email to an @EECS.Berkeley.EDU address during
the relevant time period please check to see if it bounced.

We are sorry for the inconvenience.

Filed Under: News

Urgent Network Outage Tomorrow(1/31) Morning

January 30, 2007 by IRIS Staff

Tomorrow morning the core switch for Cory Hall will need to be rebooted to clear up a software failure. There will be a network outage in Cory (both wired and wireless) and BWRC for about 3 min at 7:00 AM. I regret any inconvenience this may cause.

Filed Under: News

Temporary Wireless Outage in Soda/BWRC

January 26, 2007 by IRIS Staff

We need to do an emergency reboot of one of the wireless controllers.
This will cause a momentary disruption in wireless service on various floors in Soda Hall and BWRC. The outages should not last more than a few minutes. Sorry for the inconvenience.

Filed Under: News

IMAP Server Problems solved

January 16, 2007 by IRIS Staff

The IMAP Sever problems with logging in and not seeing the INBOX or folders that were ongoing the past few days have been solved.

While we are fairly certain that there will be no re-occurrence of this problem, if you experience problems with your IMAP client getting an empty INBOX and no folders, please quit your email client and try again. If you still have a problem then please contact help@eecs.
[Read more…] about IMAP Server Problems solved

Filed Under: News

IMAP problems

January 12, 2007 by IRIS Staff

Due to reports of IMAP problems, the imap server processes were restarted at 9:58 a.m. PST (Jan. 12th, 2007).

If the problems persist the server will be rebooted at Noon.
[Read more…] about IMAP problems

Filed Under: News

IMAP Server downtime Tuesday 9 Jan, 2007 5PM-6PM

January 8, 2007 by IRIS Staff

The IMAP server will be down from 5PM-6PM Tuesday, January 9th, 2007, to replace a CPU/Memory board. The vendor believes this is the cause of the recent crashes.

Filed Under: News

Scheduled downtime for HERMES, PRINT, RIS, WINSWW, and macserver, Jan 10, 3-5

January 8, 2007 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 9th, 2007.

HERMES, PRINT, RIS and WINSWW will be down for patching Wednesday,
January 10th, from 3:00p¿5:00p.

macserver.eecs.berkeley.edu, which hosts the Mac software warehouse,
will be down for maintenance at this time as well.

Filed Under: News

EECS Wireless Outage

January 3, 2007 by IRIS Staff

There will be a brief interruption in EECS wireless services tomorrow (1/4/07) between 07:30 and 08:00. All of the wireless controllers will need to be rebooted as part of some routine maintenance. Outages should be quite brief however, users of either the Guest or EECS-11a WLANs may need to reauthenticate. We regret any inconvenience this might cause.

Filed Under: News

IMAP Service Interruption, January 2, 1:15pm

January 2, 2007 by IRIS Staff

The IMAP server rebooted itself around 1:15pm today, causing a brief
interruption of service and the reappearance of recently
deleted/read messages as new. For now, service seems to have been fully restored. IDSG is investigating, and we will post details as we receive them at helpdesk.

Filed Under: News

HERMES down for patching

December 22, 2006 by IRIS Staff

My apologies for the short notice, but HERMES will be down for patching today, December 22nd, from 4:00p¿5:00p.

Both Thunderbird and Firefox require upgrading.

Filed Under: News

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