IRIS

There was a problem with services from cronus & rhea
Wednesday morning, January 31, 2007 concerning direct
communication to systems on the following networks:


128.32.40.0/24
128.32.41.0/24
128.32.47.0/24
128.32.48.0/24
128.32.112.0/24
128.32.132.0/24
128.32.153.0/24
128.32.168.0/24


NIS, DNS and time services were impacted on the 8 specified networks.

We appologize for the inconvenience. Steps have been taken
to prevent a similar failure from occuring again.

Microsoft has released Windows Vista to the public, but Vista will not be officially supported within the EECS department until such time as we can overcome certain licensing and technical issues.

The EECS department purchases the Windows OS and other Microsoft applications as a volume-based purchase from academic reseller TRC (now CDW-G). While we have complete OS images for other versions of Windows, our participation in the Microsoft Consolidated Campus Agreement at this time may only provide us with upgrade versions of Vista Business. To comply with our current licensing structure, a CIF-paying user would have to upgrade to Vista from a volume-licensed version of XP which has undergone Microsoft Validation. This also prevents us from offering network installation of Vista via Windows Deployment Services (WDS).

Perhaps more importantly, Vista Business edition is currently unable to mount Windows shares from our network fileservers coeus and project, meaning that Vista clients will for now be unable to mount one’s home directory or project space. IRIS staff will be working with Microsoft and Network Appliance as needed to see resolution to this issue. It is worth noting that Windows XP was not supported within EECS and had similar incompatibilities with our NetApp fileservers until XP Service Pack 1 was released.

IRIS will not be providing Vista via download or Helpdesk loan until it is ready to be officially supported within EECS. Those who have their own copy of Vista are free to use it at their own risk; we may not be able to provide direct assistance if any problems are encountered.
[Read more…] about Microsoft Vista Support in EECS

There was a problem during the morning of Monday January 29, 2007
that resulted in some email bouncing between 07:18 and 07:54.

One of the EECS mail servers running anti-virus software failed to
properly restart the anti-virus software (01/29/2007 07:18:31)
after it downloaded an updated pattern file.

The email server in question is configured to by default report a
transient mail problem when the anti-virus software is unavailable.
We were able to reproduce the expected transient mail problem
in our testing.

For reasons that are not currently apparent, it appears the EECS
Barracuda anti-spam appliances started bouncing some email during
the 07:18 and 07:54 time period Monday January 29, 2007. We would
have expected the transient mail problem to cause the EECS Barracuda
anti-spam appliances to try to send the messages again after a short delay.

The email problem was fixed Monday January 29, 2007 07:54 am.

We hope that any senders of email to an @EECS.Berkeley.EDU address during
the relevant time period will check their bounces and send/resend an
email if appropriate.

If you sent any email to an @EECS.Berkeley.EDU address during
the relevant time period please check to see if it bounced.

We are sorry for the inconvenience.

Tomorrow morning the core switch for Cory Hall will need to be rebooted to clear up a software failure. There will be a network outage in Cory (both wired and wireless) and BWRC for about 3 min at 7:00 AM. I regret any inconvenience this may cause.

We need to do an emergency reboot of one of the wireless controllers.
This will cause a momentary disruption in wireless service on various floors in Soda Hall and BWRC. The outages should not last more than a few minutes. Sorry for the inconvenience.

The IMAP Sever problems with logging in and not seeing the INBOX or folders that were ongoing the past few days have been solved.

While we are fairly certain that there will be no re-occurrence of this problem, if you experience problems with your IMAP client getting an empty INBOX and no folders, please quit your email client and try again. If you still have a problem then please contact help@eecs.
[Read more…] about IMAP Server Problems solved

Due to reports of IMAP problems, the imap server processes were restarted at 9:58 a.m. PST (Jan. 12th, 2007).

If the problems persist the server will be rebooted at Noon.
[Read more…] about IMAP problems

The IMAP server will be down from 5PM-6PM Tuesday, January 9th, 2007, to replace a CPU/Memory board. The vendor believes this is the cause of the recent crashes.

Microsoft will release their patches for the month on Tuesday, January 9th, 2007.

HERMES, PRINT, RIS and WINSWW will be down for patching Wednesday,
January 10th, from 3:00p¿5:00p.

macserver.eecs.berkeley.edu, which hosts the Mac software warehouse,
will be down for maintenance at this time as well.

There will be a brief interruption in EECS wireless services tomorrow (1/4/07) between 07:30 and 08:00. All of the wireless controllers will need to be rebooted as part of some routine maintenance. Outages should be quite brief however, users of either the Guest or EECS-11a WLANs may need to reauthenticate. We regret any inconvenience this might cause.