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Soda 5F South Network Issue

September 23, 2017 by Derek Calderon

We are currently experiencing brief, intermittent losses of connectivity to Soda’s 5B network closet which serves the south side of the fifth floor.

The outages last approximately one minute and are spaced several hours apart. They appeared to be due to a fault in the 5B switch’s primary uplink to the BDF, so the primary link has been temporarily disabled in favor of the backup link.

As the issue is not currently severe we plan to investigate further on Monday. If things escalate, we will intervene sooner.

UPDATE

[2017-09-25 12:22:51 | Derek Calderon]

Due to further issues encountered while attempting repair, one of the three switches serving Soda 5F South is currently offline.

We are working to restore connectivity as soon as possible.


UPDATE

[2017-09-25 13:36:16 | Derek Calderon]

This issue has been fully repaired at this time. The crashed switch was restored to service and the damaged fiber link was identified and replaced.

Please email help@eecs.berkeley.edu if you are still having any network problems.

Resolved as of 2017-09-25 13:12:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

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Outages to campus services are listed at berkeley.statusdashboard.com.
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