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EECS Full Network and Service Outage, Thurs. 12/22/16 7:30AM

December 22, 2016 by Derek Calderon

We will have a full system shutdown on Thursday, December 22nd at 7:30 AM to perform necessary fire and emergency power testing in our server rooms. The entire EECS network and all hosted resources will be offline during this maintenance.

This will affect networking in the following locations:

Wired and wireless networks offline: * Soda Hall
* Cory Hall
* Sutardja Dai Hall
* Jacobs Hall
* BWRC


Wireless networks offline, wired remains online: * Blum Hall
* Calvin Lab


Hosted resources such as the EECS website, file servers, etc. will be offline and globally inaccessible.

The facilities maintenance window is scheduled from 7:30 AM to 1 PM, but we anticipate the network and critical services should be back by 11AM if all goes well.

The intent is to perform these tests annually going forward; however we will learn from this year’s procedure and aim to keep more critical services online in the future.

If you have any questions about this maintenance, please contact help@eecs.berkeley.edu.

UPDATE

[2016-12-22 14:13:21 | Lars Rohrbach]

We ran into a number of difficulties on the electrical side which delayed restoration of services, but basic networking (wired and wireless) were brought back at approximately 12PM.

We initially experienced some slowness in the LDAP system, and we also encountered trouble in bringing the NetApp file servers online. As a result the department website and file storage, as well as other services which rely on them, were unavailable until about 1:15-1:30pm.

At this time, all critical services have been restored. If you are still encountering any issues, please contact help@eecs.

Resolved as of 2016-12-22 13:30:00

Filed Under: Resolved Incidents Services: Active Directory, DHCP, DNS, FTP Server, Home Directory Storage, IRIS Website, Mailing Lists, Project Storage, Repo Service, Unix Login Server, Wiki Hosting, winterm.eecs, Wired Networking, Wireless Networking

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