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Access Switch Upgrades, Sat-Sun 8/20-21

August 20, 2016 by Derek Calderon

At the suggestion of our vendor, we will be upgrading various access switches to the latest supported software version. This will affect wired and wireless clients in Soda, Cory, and Sutardja Dai Halls, and wireless users in Blum Hall.

The first set of these upgrades will take place Saturday night at 10PM and will occur in waves. We are upgrading sixteen switches in four waves and expect to be done by 11:30.

The second will take place on Sunday night at 10PM, will affect a smaller group of switches, and should be done by 10:30.

Brief network interruptions (on the order of five minutes) are expected for users in these locations while switches reboot. Most locations will experience a single interruption, but some will require two. Where possible, we will stagger reboots in an attempt to maintain Wi-Fi coverage.

UPDATE

[2016-08-20 23:42:02 | Derek Calderon]

These upgrades have been completed and the network is fully restored. Please email help@eecs.berkeley.edu if you continue to have issues.


UPDATE

[2016-08-21 22:25:38 | Derek Calderon]

Sunday’s switch upgrades have been completed. Please let us know if you notice any lingering network issues.

Resolved as of 2016-08-20 23:30:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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