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Network Maintenance Outage, Tuesday 12/8 9PM

December 8, 2015 by Derek Calderon

There will be maintenance outages of the Soda and Sutardja Dai Hall networks on Tuesday, December 8th at 9PM in order to apply a vendor-suggested software update to the main routers for those buildings. The update is intended to fix a bug regarding in-band SSH management of the routers. The wired and wireless networks in each building will be unavailable while the update is being applied.

A similar upgrade was performed in Cory Hall on November 17th with no issues.

Each outage is expected to last for less than ten minutes. Please contact help@eecs.berkeley.edu with any questions or concerns.

UPDATE

[2015-12-01 14:47:12 | Derek Calderon]

There was an error in the original announcement for this outage. The maintenance will take place on Tuesday, December 8th at 9PM and not on December 17th as originally stated. The original post has been updated with the correct date.


UPDATE

[2015-12-08 21:32:58 | Derek Calderon]

The scheduled maintenance was completed and the network is now back online, although the NetApp file servers and their dependents (including the IRIS website) took longer than expected to return. We will look into the cause of the delay to be able to prevent or account for it in the future.

If you continue to experience trouble with any service, please email help@eecs.berkeley.edu.

Resolved as of 2015-12-08 21:29:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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Outages to campus services are listed at berkeley.statusdashboard.com.
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